MC
My Courier SA
Claimed Business
MC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
Jun '25 - May '26
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
Frequently Asked Questions About My Courier SA
My Courier SA has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked My Courier SA across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNL
Neil L
1 reviews | Active since Jan 2020
24 Jan 2026, 07:50
5 Star Service!! Excellent Door-to-Door MTB Delivery Service
Great experience with My Courier. Door-to-door MTB shipment from Cape Town to Ballito with excellent communication and professional, helpful staff. Special thanks to Derrick (CPT) and Sifiso (DBN) for the updates. Highly recommended.
Helpful (0)
|Replies (0)NL
Neil L
1 reviews | Active since Jan 2020
24 Jan 2026, 07:50
5 Star Service!! Excellent Door-to-Door MTB Delivery Service
Great experience with My Courier. Door-to-door MTB shipment from Cape Town to Ballito with excellent communication and professional, helpful staff. Special thanks to Derrick (CPT) and Sifiso (DBN) for the updates. Highly recommended.
0
Replies (0)MM
Motlalepule M
1 reviews | Active since Jan 2020
5 Jan 2026, 10:53
Disappointing Service
I am extremely dissatisfied with the courier service. My parcel was repeatedly marked as “out on delivery” on 31 December 2025, 2 January 2026, and again on 5 January 2026, yet no delivery was completed on any of these dates. To make matters worse, the system later reflected that the driver arrived late on 31 December 2025, without any successful handover or proper communication. This repeated rescheduling and lack of transparency is unacceptable and demonstrates poor operational planning and customer service. Marking parcels as out for delivery without actual delivery creates false expectations and significant inconvenience. I would not recommend this service
Helpful (0)
|Replies (0)MM
Motlalepule M
1 reviews | Active since Jan 2020
5 Jan 2026, 10:53
Disappointing Service
I am extremely dissatisfied with the courier service. My parcel was repeatedly marked as “out on delivery” on 31 December 2025, 2 January 2026, and again on 5 January 2026, yet no delivery was completed on any of these dates. To make matters worse, the system later reflected that the driver arrived late on 31 December 2025, without any successful handover or proper communication. This repeated rescheduling and lack of transparency is unacceptable and demonstrates poor operational planning and customer service. Marking parcels as out for delivery without actual delivery creates false expectations and significant inconvenience. I would not recommend this service
0
Replies (0)SM
Shereen M
1 reviews | Active since Jan 2020
2 Jan 2026, 10:29
My Courier SA is a flop!
My courier SA, is a flop! They fail to deliver on time. My parcel is delayed since the 31.12.2025, no delivery and no call was made. On the 02.01.2026 I made a call, where at first I was told it will definitely be delivered, during the course of the day, I check the status, its changed to delivery cancelled at office, and then again to parcel checked in at office. I made another call, where I was told parcel can be delivered next week on Monday, 05.01.2026, I sure hope it does....
Helpful (0)
|Replies (0)SM
Shereen M
1 reviews | Active since Jan 2020
2 Jan 2026, 10:29
My Courier SA is a flop!
My courier SA, is a flop! They fail to deliver on time. My parcel is delayed since the 31.12.2025, no delivery and no call was made. On the 02.01.2026 I made a call, where at first I was told it will definitely be delivered, during the course of the day, I check the status, its changed to delivery cancelled at office, and then again to parcel checked in at office. I made another call, where I was told parcel can be delivered next week on Monday, 05.01.2026, I sure hope it does....
0
Replies (0)nM
nokubonga M
1 reviews | Active since Jan 2020
22 Dec 2025, 08:10
DO NOT USE MY COURIER SA!
I have an order that was supposed to be delivered to me, but since last week, the status keeps changing to "OOPS! SOMETHING WENT WRONG WITH THIS DELIVERY AND PARCEL(S) WERE RETURNED TO OUR FACILITY, A CSD CLERK WILL CONTACT YOU SHORTLY WITH MORE DETAILS. (JHB TO JNB)". My order still hasn't been delivered, and I'm set to go on holiday tomorrow, which means I probably won't be getting my order anytime this year. The one-star rating is because there's no option for zero, which is what I should be giving this company.
Helpful (0)
|Replies (0)nM
nokubonga M
1 reviews | Active since Jan 2020
22 Dec 2025, 08:10
DO NOT USE MY COURIER SA!
I have an order that was supposed to be delivered to me, but since last week, the status keeps changing to "OOPS! SOMETHING WENT WRONG WITH THIS DELIVERY AND PARCEL(S) WERE RETURNED TO OUR FACILITY, A CSD CLERK WILL CONTACT YOU SHORTLY WITH MORE DETAILS. (JHB TO JNB)". My order still hasn't been delivered, and I'm set to go on holiday tomorrow, which means I probably won't be getting my order anytime this year. The one-star rating is because there's no option for zero, which is what I should be giving this company.
0
Replies (0)CN
Charlotte N
1 reviews | Active since Jan 2020
12 Dec 2025, 14:37
Frustrated & Angry
My Courier JHB has been sitting with my delivery for 3 days not delivering from the 9th of Dec to date. My event is on the 13th of Dec. When I tracked there’s even lies that customer not on site. I’m working from home. I had to buy shoes today as my event is on the 13th & by the look of things My courier won’t deliver. I’m sent pillar to post. Latest being Thato who is suppose to deliver in my area - his cell on voicemail.
Helpful (0)
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Charlotte N
1 reviews | Active since Jan 2020
12 Dec 2025, 14:37
Frustrated & Angry
My Courier JHB has been sitting with my delivery for 3 days not delivering from the 9th of Dec to date. My event is on the 13th of Dec. When I tracked there’s even lies that customer not on site. I’m working from home. I had to buy shoes today as my event is on the 13th & by the look of things My courier won’t deliver. I’m sent pillar to post. Latest being Thato who is suppose to deliver in my area - his cell on voicemail.
0
Replies (0)MM
Millicent M
1 reviews | Active since Jan 2020
2 Jan 2025, 06:56
Extremely Disappointing Service
I am writing to express my frustration with my Courier SA. My parcel, sent from a shop on December 23rd, has still not been delivered. This is the second time I've experienced significant delays with your service. The last parcel took two weeks to arrive, and I faced the same lack of communication and support. Despite sending multiple emails, I have received no updates or responses regarding my current parcel. This level of service is unacceptable, and I will not be using your courier service again. I cannot recommend it to others.
Helpful (0)
|Replies (0)MM
Millicent M
1 reviews | Active since Jan 2020
2 Jan 2025, 06:56
Extremely Disappointing Service
I am writing to express my frustration with my Courier SA. My parcel, sent from a shop on December 23rd, has still not been delivered. This is the second time I've experienced significant delays with your service. The last parcel took two weeks to arrive, and I faced the same lack of communication and support. Despite sending multiple emails, I have received no updates or responses regarding my current parcel. This level of service is unacceptable, and I will not be using your courier service again. I cannot recommend it to others.
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Replies (0)mS
mandlaenkosi S
1 reviews | Active since Jan 2020
9 Oct 2024, 14:15
Delivery
Was expecting a parcel from this courier company.My parcel was never delivered instead they returned with my package back to the hub..
Helpful (0)
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mandlaenkosi S
1 reviews | Active since Jan 2020
9 Oct 2024, 14:15
Delivery
Was expecting a parcel from this courier company.My parcel was never delivered instead they returned with my package back to the hub..
0
Replies (0)NM
Nkhensani M
1 reviews | Active since Jan 2020
21 May 2024, 11:59
incompetence from my courier company
i am so not happy with the customer service of my courier i called in regarding my parcel i was told its with the driver and i asked if they able to check with the driver how long are theyand my call was transferred to a department where it was never answered it rang for a whole 5 min no one answered m so not happy #shoebox please try using a different and more professional company
Helpful (0)
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Nkhensani M
1 reviews | Active since Jan 2020
21 May 2024, 11:59
incompetence from my courier company
i am so not happy with the customer service of my courier i called in regarding my parcel i was told its with the driver and i asked if they able to check with the driver how long are theyand my call was transferred to a department where it was never answered it rang for a whole 5 min no one answered m so not happy #shoebox please try using a different and more professional company
0
Replies (0)