NL
Neil L
Active since Apr 2019
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
The Worst Courier Service - Speedaf Express and Meili Logistics
This has been the worst courier service experience I have encountered. The last tracking update reflects that the parcel reached DBN on 8 February 2026. An email received the same day (from AliExpress – Speedaf Express) confirms this and states that delivery would take place within 3–5 days. I responded to Speedaf’s email to confirm my delivery address, yet I have received no further communication or update. I also attempted to query the delivery status via the WhatsApp number provided. On two separate occasions, days apart, I was informed that they were “waiting on feedback.” The individual handling the number admitted they were unable to assist, as they themselves were awaiting feedback. Duties have been paid, the parcel is in DBN, yet no delivery has taken place and no meaningful communication has been provided.
0 replies
3 months ago
5 Star Service!! Excellent Door-to-Door MTB Delivery Service
Great experience with My Courier. Door-to-door MTB shipment from Cape Town to Ballito with excellent communication and professional, helpful staff. Special thanks to Derrick (CPT) and Sifiso (DBN) for the updates. Highly recommended.
0 replies
11 months ago
**** Warning – Do Not Pay or Share Your Card Details
**** ALERT: This is a ****. The individuals contacting you have intercepted your details, not your parcel. Do not make any payment. Once they have your card information, they will use it to make repeated unauthorized charges and de***** you. I was contacted via text message and email, with a link provided to make a payment. Do not click the link or enter any personal or payment details.
58 replies
54 months ago
Web Africa have lost the plot and me as a customer.
Account suspended due to system error on Web Africa’s part. This is according to agent (Nelisiwe) on WhatsApp. An additional service was added to my account (due to system error) without my knowledge nor was I notified, account subsequently suspended for non-payment of a service which I did not add or know of. My Fibre line was paid and active according to Customer Zone. R 1119 deducted from my bank account which reflects on WA side. I told Nelisiwe that I will be cancelling Web Africa, she went ahead and cancelled my account without confirming anything with me. This has been a frustrating and disappointing experience throughout. Web Africa have lost the plot and me as a customer. Support non-existent. Telephone number never gets answered, the call back selection starts the menu all over again and WhatsApp agents not able to assist.
0 replies
85 months ago
UPS SA - Dismal service
Poor service! No communication. After querying with supplier, they received reply from UPS stating I have been sent emails (which to date have not received) and voice mails left on our landline which is impossible as we do not have voice mail function activated on our VOIP system. Everyday UPS re-scan my parcel but make no attempt to contact me. Parcel arrive at Kempton Park warehouse on 23 April 2019. This experience has been beyond frustrating and disappointing.
0 replies
85 months ago
Worst online experience
Makro Online - Worst online shopping experience ever! Disappointing service! Purchase product, after inquiring when delivery would be made informed courier had not collected. The following day told the same, courier not collected. Next day received a call stating item is out of stock, followed by another call a day later stating issue with incorrect item applied to product. A refund was requested which was received a week later but the delivery charge of R 70 had been deducted. Surely this is illegal?? Oddly enough a few day ago I an add popped up showing the item purchased at the same price.
56 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)