IShop Online is not an iPhone repair accredited shop. Do not use them.

If you value your iPhone please do not walk into the store. They are not an accredited iPhone repair shop yet they portray themselves to be and take advantage of people. They will take off the genuine parts from your phone and replace them with fake. I am stuck with a phone that will always have an error stating I have an unknown battery and they made my mum change the iPhone screen which had no issues in the first place to replace it with a screen that has been giving me issues ever since. Where are the genuine parts you removed? Both my battery & screen? I was shocked by how the guy was so casual when I called asking about the error of an unknown part on my phone and he said I’ll always have it because they don’t have the resources as an istore.

Please be aware!! They are not an accredited iPhone store!! People get confused. They fooled my mum who I had sent to go to an istore to get the phone fixed! They damaged my iPhone! Money wasted on parts that are not functional with the phone, it’s a mess!! There is another genuine istore at the shopping mall. Please be aware.

Crooks! No accountability was taken! they will not live up to their word after they manage to damage your Phone!

Instead, they will push the blame on the customer and point fingers amongst themselves and not get to the part of resolving the issue! This shop has fooled us! We tried to resolve the issue in an amicable manner and even agreed that a refund would be issued for the bad workmanship!

The iPhone we got back from you is in a worse condition than when it was brought in. Your staff is rude and unwilling to take responsibility. perhaps one should take legal action from here on?? And you clearly do not care for your reputation.

Ticket number: T-3403. If you want to resolve this, do not lie to the whole world by responding to this review saying you will get to the bottom of this. You guys have our details. You will call if you are serious about resolving this and paying our money back. Otherwise one will have to report this to Consumer Protection Tribunal & report your shop & website to Istore/iPhone