MM
My Mom And Me
Claimed Business
MM
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
3.4|5 Reviews
Jun '25 - May '26
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
Frequently Asked Questions About My Mom And Me
My Mom And Me has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked My Mom And Me across 21 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSS
Samkelisiwe S
1 reviews | Active since Jan 2020
18 Mar 2026, 12:27
No response on my refund request
My friend bought me this breast pump as a baby shower gift. After calling the company and asking them to help me understand how the product works (I’m a first time mom and still pregnant), I decided to return the item with the 7 day returns period because I wasn’t confident that the pump would work. It’s been over a week since I returned the unused pump. When I text the company to ask when I can expect my refund, I am blue ticked and I haven’t received a response. It’s important to note that the company insisted I wait until after I give birth to “test” the product. But I realised I was being trapped into a purchase I didn’t want because you can only return an item if it’s unused and within the 7 day period. I’m very disappointed in the customer service I’ve received because I’m still waiting for a simple response regarding when they will process my refund, yet they have their product back.
Helpful (0)
|Replies (0)SS
Samkelisiwe S
1 reviews | Active since Jan 2020
18 Mar 2026, 12:27
No response on my refund request
My friend bought me this breast pump as a baby shower gift. After calling the company and asking them to help me understand how the product works (I’m a first time mom and still pregnant), I decided to return the item with the 7 day returns period because I wasn’t confident that the pump would work. It’s been over a week since I returned the unused pump. When I text the company to ask when I can expect my refund, I am blue ticked and I haven’t received a response. It’s important to note that the company insisted I wait until after I give birth to “test” the product. But I realised I was being trapped into a purchase I didn’t want because you can only return an item if it’s unused and within the 7 day period. I’m very disappointed in the customer service I’ve received because I’m still waiting for a simple response regarding when they will process my refund, yet they have their product back.
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Replies (0)AW
Avril W
1 reviews | Active since Jan 2020
12 Jan 2026, 20:16
**** Breast pump
The biggest ****mers ever, the breast pump is the total opposite of what is advertised, it’s loud and big, very poor customer service. The pump only worked two weeks and when I informed them they took over a month to collect, they refused to refund or exchange. Renee is very rude and unprofessional. Don’t buy from them!
Helpful (0)
|Replies (0)AW
Avril W
1 reviews | Active since Jan 2020
12 Jan 2026, 20:16
**** Breast pump
The biggest ****mers ever, the breast pump is the total opposite of what is advertised, it’s loud and big, very poor customer service. The pump only worked two weeks and when I informed them they took over a month to collect, they refused to refund or exchange. Renee is very rude and unprofessional. Don’t buy from them!
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Replies (0)NM
NS M
1 reviews | Active since Jan 2020
31 Oct 2025, 11:57
Excellent customer service
I ordered the Belecoo 3 in 1 Stroller and car seat, Black and Rose gold and I couldn’t be happier with my choice. The colour and fabric screams luxury. Delivery was super quick. Thank you 😊
Helpful (0)
|Replies (0)CJ
Caitlin J
1 reviews | Active since Jan 2020
10 Oct 2025, 10:08
Super fast and reliable service
I ordered furniture and a few baby items from their website, and I was genuinely impressed with the service. The moment I completed my payment, I received a WhatsApp message with all the delivery details. My order arrived the very next day (and I live in Polokwane!) Fast, efficient, and excellent communication throughout.
Helpful (0)
|Replies (0)CJ
Caitlin J
1 reviews | Active since Jan 2020
10 Oct 2025, 10:08
Super fast and reliable service
I ordered furniture and a few baby items from their website, and I was genuinely impressed with the service. The moment I completed my payment, I received a WhatsApp message with all the delivery details. My order arrived the very next day (and I live in Polokwane!) Fast, efficient, and excellent communication throughout.
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Replies (0)NJ
LS
Linda S
1 reviews | Active since Jan 2020
1 Mar 2025, 10:06
A great buy!!!
My MY-375 pump is truly amazing! I have never been able to express so much milk at a time. Its convenient and pain-free. I don't feel anxious when i need to express anymore. Affordable quality at its best
Helpful (0)
|Replies (0)JR
Jani R
1 reviews | Active since Jan 2020
28 Feb 2025, 06:29
Disappointing MY-375 wearable pump.
Despite the adverti*****t claiming the MY-375 wearable pump is quiet, that’s far from the truth. It's noticeably louder than other wearable pumps I've used, which can be disruptive in quieter environments. On top of that, it's quite large, making it uncomfortable and less portable. Pouring the milk is also a hassle, as it doesn't transfer smoothly and often spills. While it functions, the noise, size, and milk handling issues make it less appealing than advertised. After posting this honest review on Facebook, Mom and Me blocked me there and on their website, raising concerns about how many other truthful reviews they might be hiding. It’s clear they’re not transparent, and moms deserve to know what they’re buying. To make matters worse, the customer service rep I spoke with on WhatsApp was rude. Now I’m stuck with this pump. I need to replace its parts, but honestly, all I want to do is buy a better pump. Unfortunately, I can’t because I’ve already spent money on this one. Very disappointing experience.
Helpful (0)
|Replies (0)JR
Jani R
1 reviews | Active since Jan 2020
28 Feb 2025, 06:29
Disappointing MY-375 wearable pump.
Despite the adverti*****t claiming the MY-375 wearable pump is quiet, that’s far from the truth. It's noticeably louder than other wearable pumps I've used, which can be disruptive in quieter environments. On top of that, it's quite large, making it uncomfortable and less portable. Pouring the milk is also a hassle, as it doesn't transfer smoothly and often spills. While it functions, the noise, size, and milk handling issues make it less appealing than advertised. After posting this honest review on Facebook, Mom and Me blocked me there and on their website, raising concerns about how many other truthful reviews they might be hiding. It’s clear they’re not transparent, and moms deserve to know what they’re buying. To make matters worse, the customer service rep I spoke with on WhatsApp was rude. Now I’m stuck with this pump. I need to replace its parts, but honestly, all I want to do is buy a better pump. Unfortunately, I can’t because I’ve already spent money on this one. Very disappointing experience.
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Replies (0)RR
Renee R
1 reviews | Active since Jan 2020
16 Jan 2025, 12:07
Great service and great products!!!
As a first time mommy breastfeeding, the lady's with so much patience recommended the My Mom and Me Hospital Grade Wareable Pump MY375 now pumping is a dream. The MY375 is simple hands free and I can see to my baby with no stress. Thank you so much.
Helpful (0)
|Replies (0)RR
Renee R
1 reviews | Active since Jan 2020
16 Jan 2025, 12:07
Great service and great products!!!
As a first time mommy breastfeeding, the lady's with so much patience recommended the My Mom and Me Hospital Grade Wareable Pump MY375 now pumping is a dream. The MY375 is simple hands free and I can see to my baby with no stress. Thank you so much.
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Replies (0)