MY RED CLOSET IGNORES REQUESTS FOR RETURNS AND REFUNDS

Please be alerted that this is a **** store. The first time when I bought from them, the service was great. This was in 2021. My request for a return en exchange was handled very professionally and speedily. What happened since then, I don't know. I ordered on 6 Nov 2023. Only got my order a month later, while they promise a "7 day delivery". Got the order, and it didn't fit properly, and I immediately requested a return. NO WORD SINCE THEN. I have sent probably 50 messages, it gets delivered and read, but no response. On several platforms. I guess that this is money I will never get back, sitting with a dress that I do not want. Don't buy from these people. You will regret it. No business professionalism to speak of and customer service is non-existent when you want anything else than a purchase. Make no mistake, they are very quick and helpful when you want to buy. Impressive even, but when you have a request for a return or refund, you also get spectacularly ignored. Don't buy from these people, you will be sorry you ever did.