My red closet clothing store on facebook
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
THIS **** COMPANY IS A HUGE ****!!!!!!!DO NOT BUY FROM THEM!!!!! I placed an order for a luggage set valued at R1100.00 on the 28th of June, I made an immediate payment of R1160.00 (including Pudo) and was promised that the order would be delivered within 3 days. AS SOON as the payment was made ALL my messages were ignored, this went on for a week and when I eventually took to Facebook, Instagram and TikTok to ask where my order was I was blocked. They continue to post and advertise these **** items every day, including **** videos and pictures of items available for sale. I have opened a case of theft at the police station and reported to the bank. Even after sending them these details, they have still not come forward and done the right thing. I am still trying weeks later to get my money back or to get my order, but have been unsuccessful thus far. Every time I send a message or comment from a different account as I have been blocked everywhere, they simply block again. It is impossible to get through to them, all calls are blocked and emails are unanswered too. DO NOT I REPEAT get caught in this ****!
1 reviews | Active since Jan 2020
THIS **** COMPANY IS A HUGE ****!!!!!!!DO NOT BUY FROM THEM!!!!! I placed an order for a luggage set valued at R1100.00 on the 28th of June, I made an immediate payment of R1160.00 (including Pudo) and was promised that the order would be delivered within 3 days. AS SOON as the payment was made ALL my messages were ignored, this went on for a week and when I eventually took to Facebook, Instagram and TikTok to ask where my order was I was blocked. They continue to post and advertise these **** items every day, including **** videos and pictures of items available for sale. I have opened a case of theft at the police station and reported to the bank. Even after sending them these details, they have still not come forward and done the right thing. I am still trying weeks later to get my money back or to get my order, but have been unsuccessful thus far. Every time I send a message or comment from a different account as I have been blocked everywhere, they simply block again. It is impossible to get through to them, all calls are blocked and emails are unanswered too. DO NOT I REPEAT get caught in this ****!
1 reviews | Active since Jan 2020
****! ****! ****! The Lady took my sister's money, promised to deliver the dress within 7 days, she then ignored her communications when enquiring about the order and she blocked her. Never delivered...
1 reviews | Active since Jan 2020
****! ****! ****! The Lady took my sister's money, promised to deliver the dress within 7 days, she then ignored her communications when enquiring about the order and she blocked her. Never delivered...
1 reviews | Active since Jan 2020
Please be alerted that this is a **** store. The first time when I bought from them, the service was great. This was in 2021. My request for a return en exchange was handled very professionally and speedily. What happened since then, I don't know. I ordered on 6 Nov 2023. Only got my order a month later, while they promise a "7 day delivery". Got the order, and it didn't fit properly, and I immediately requested a return. NO WORD SINCE THEN. I have sent probably 50 messages, it gets delivered and read, but no response. On several platforms. I guess that this is money I will never get back, sitting with a dress that I do not want. Don't buy from these people. You will regret it. No business professionalism to speak of and customer service is non-existent when you want anything else than a purchase. Make no mistake, they are very quick and helpful when you want to buy. Impressive even, but when you have a request for a return or refund, you also get spectacularly ignored. Don't buy from these people, you will be sorry you ever did.
1 reviews | Active since Jan 2020
Please be alerted that this is a **** store. The first time when I bought from them, the service was great. This was in 2021. My request for a return en exchange was handled very professionally and speedily. What happened since then, I don't know. I ordered on 6 Nov 2023. Only got my order a month later, while they promise a "7 day delivery". Got the order, and it didn't fit properly, and I immediately requested a return. NO WORD SINCE THEN. I have sent probably 50 messages, it gets delivered and read, but no response. On several platforms. I guess that this is money I will never get back, sitting with a dress that I do not want. Don't buy from these people. You will regret it. No business professionalism to speak of and customer service is non-existent when you want anything else than a purchase. Make no mistake, they are very quick and helpful when you want to buy. Impressive even, but when you have a request for a return or refund, you also get spectacularly ignored. Don't buy from these people, you will be sorry you ever did.
1 reviews | Active since Jan 2020
MY RED CLOSET OWNER STOLE MY R390 AND NEVER DELIVERED MY SHOES AND SHE IS IGNORING ALL COMMUNICATION FROM ME, DO NOT BUY FROM HER!!
1 reviews | Active since Jan 2020
MY RED CLOSET OWNER STOLE MY R390 AND NEVER DELIVERED MY SHOES AND SHE IS IGNORING ALL COMMUNICATION FROM ME, DO NOT BUY FROM HER!!
1 reviews | Active since Jan 2020
The lady has still not delivered my sister's order which she placed on the 30th of September 2022. The order is still not delivered and on her page she said orders take 1-3 days to deliver
1 reviews | Active since Jan 2020
The lady has still not delivered my sister's order which she placed on the 30th of September 2022. The order is still not delivered and on her page she said orders take 1-3 days to deliver
1 reviews | Active since Jan 2020
My Red Closet is a clothing store that has a page on facebook and instagram. They adverise their China sourced clothing on these platforms and purchases are made through a whatsapp online store. Their service is bad. No communication with the customers. When my daughter purchased from them she was overcharged and on top of that what was delivered had about 5 missing items. They have been ignoring messages and blocking anyone who speaks up on the socials. They didn't refund my daughter her R1300 and still have not given her the outstanding items. SCAMMERS!!! Don't buy from them
1 reviews | Active since Jan 2020
My Red Closet is a clothing store that has a page on facebook and instagram. They adverise their China sourced clothing on these platforms and purchases are made through a whatsapp online store. Their service is bad. No communication with the customers. When my daughter purchased from them she was overcharged and on top of that what was delivered had about 5 missing items. They have been ignoring messages and blocking anyone who speaks up on the socials. They didn't refund my daughter her R1300 and still have not given her the outstanding items. SCAMMERS!!! Don't buy from them
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