A COMPANY THAT DOES NOT CARE FOR CUSTOMERS AT ALL BUT ONLY THEIR BOTTOM LINE

This is a company that does NOT care for customers AT ALL. Yes their delivery is quick, but try returning 1 product that caused a reaction, then you will see their real colours.

In the last 2 months I bought R3000 worth of Korean products from this company. I love every single one of those products to bits, except for one that caused me bad reaction. In just under 10 days of buying I reached out to the company for a refund or return. The manager was SO UNBELIEVABLY RUDE, she send me 10 pages long emails that basically says NO she won't do anything. I still had the original packaging & everything. I only used this product twice in these 10 days, its even in a squeezable tube, so there is nothing unhygienic in returning this. If returning the product due to "hygiene" is a big issue they could have atleast refund me the money, but they chose to do NOTHING & on top of that insult me & other companies i mentioned that does refunds & exchanges, in the process.

Please use other companies to buy your K beauty, unless you willing to loose money and be stuck with a product you bought that caused you reaction.

Now I am using this very expensive barrier cream as a very expensive hand cream, & every single time I use it, I curse them under my breath