Spar Kromboom

Hello,

I frequent this store often. On the evening of July 10th, I arrived at around 7:30 PM. Upon my arrival, I proceeded directly to the counter where electricity units are typically purchased. Unfortunately, there was no one present at that station, so I approached the nearest employee for assistance. Despite having to raise my voice to get a response, the lady simply stared at me until I requested to speak with the manager. Brenda eventually approached me and informed me that the manager was currently asleep. She appeared unwilling to help and wore a smug expression as I mentioned reaching out to the head office. Given my status as a regular client, I was surprised to discover that the till closed at a specific time, finding it unreasonable for a store affiliated with Spar. Brenda could benefit from receiving customer service training to better communicate with clients.

While I have no desire to communicate further with the store itself, I would appreciate the opportunity to address these concerns with an area manager instead.