MyOwn ISP
1.8|53 reviews
BR
Bontle R
1 reviews | Active since Member
17 Oct 2025, 07:04
Yooh!
I regret signing up with this ISP.
For an ISP they really undermine or underestimate the importance of having stable and reliable internet.
its only been a month with them but more than twice this month the internet has been down for multiple days at a time.
Not forgetting to mention the most slowest and most frustrating onboarding process.
I highly regret my choices right now for going with this ISP.
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Bontle R's updateReviewer Update
17 Oct 2025, 07:17additionally @myownisy I work from home, my partner studies online.. when the internet is not working I have to pay out of pocket for data to attend my online meetings.
he has to travel to campus, which is all addition cost.
incase you do not know in 2025 what it implies when people do no have internet.
he has to travel to campus, which is all addition cost.
incase you do not know in 2025 what it implies when people do no have internet.
BR
Bontle R's update17 Oct 2025, 07:17
Reviewer Update
additionally @myownisy I work from home, my partner studies online.. when the internet is not working I have to pay out of pocket for data to attend my online meetings.
he has to travel to campus, which is all addition cost.
incase you do not know in 2025 what it implies when people do no have internet.
he has to travel to campus, which is all addition cost.
incase you do not know in 2025 what it implies when people do no have internet.
MyOwn ISP's replyOfficial
17 Oct 2025, 08:15Good morning, Bontle,
Apologies for the inconvenience caused. I’ve reviewed your account and can confirm that both interruptions were due to account-related matters. Your services have now been fully reinstated, and I will contact you shortly to discuss the details further.
We fully understand the importance of a stable internet connection and treat these matters with the utmost urgency.
Kind regards,
Riaan van Zyl
Regional Manager
Apologies for the inconvenience caused. I’ve reviewed your account and can confirm that both interruptions were due to account-related matters. Your services have now been fully reinstated, and I will contact you shortly to discuss the details further.
We fully understand the importance of a stable internet connection and treat these matters with the utmost urgency.
Kind regards,
Riaan van Zyl
Regional Manager
Best regards,
MyOwn ISP's reply17 Oct 2025, 08:15
Official
Good morning, Bontle,
Apologies for the inconvenience caused. I’ve reviewed your account and can confirm that both interruptions were due to account-related matters. Your services have now been fully reinstated, and I will contact you shortly to discuss the details further.
We fully understand the importance of a stable internet connection and treat these matters with the utmost urgency.
Kind regards,
Riaan van Zyl
Regional Manager
Apologies for the inconvenience caused. I’ve reviewed your account and can confirm that both interruptions were due to account-related matters. Your services have now been fully reinstated, and I will contact you shortly to discuss the details further.
We fully understand the importance of a stable internet connection and treat these matters with the utmost urgency.
Kind regards,
Riaan van Zyl
Regional Manager
Best regards,