My Smart Kids not smart at all!

<p>It is with great dissapointment that I had to learn today that My Smart Kids has handed my account over to a dept collector. This without ever sending me one invoice for any outstanding amount, one phone call or follow up or notification of an amount outstanding. After enquiry today, it seems as if this is a common problem and the current owners do not care to assist and makes it very clear that this is not their problem, they only acquired the company and this still needs to be taken up with Media24. </p> <p>I have been following up the whole day now, not one person can provide me with a statement of my outstanding amount and when the services was provided. </p> <p>I am extremely unhappy that after being a good customer, being handed over for something I was not even aware of and then the arrogance that goes with it. Very dissapointed that such a good initial service can end with such a sour taste in my mouth!</p>