MV
Marizaan S
Active since Dec 2016
3
Reviews
0
Industries
Reviews
3 reviews111 months ago
My Smart Kids not smart at all!
<p>It is with great dissapointment that I had to learn today that My Smart Kids has handed my account over to a dept collector. This without ever sending me one invoice for any outstanding amount, one phone call or follow up or notification of an amount outstanding. After enquiry today, it seems as if this is a common problem and the current owners do not care to assist and makes it very clear that this is not their problem, they only acquired the company and this still needs to be taken up with Media24. </p> <p>I have been following up the whole day now, not one person can provide me with a statement of my outstanding amount and when the services was provided. </p> <p>I am extremely unhappy that after being a good customer, being handed over for something I was not even aware of and then the arrogance that goes with it. Very dissapointed that such a good initial service can end with such a sour taste in my mouth!</p>
0 replies
113 months ago
Ever had the priveledge of leaving on time on a South African Airways flight from Bloemfontein?
<p>I fly regularly with South African Airways and a regular route of mine it the one from Bloemfontein to OR Tambo Airport. </p> <p>For the last 7 flights from Bloemfontein to OR Tambo my flight has either been delayed or indefinately delayed. And as I find myself again sitting at the aiport with a delayed flight the realisation dawn on me that there are now a different vendor available and the arrogance and monopoly our national airline has should come to an end, one customer at a time!</p> <p>Increasing my frustration is the fact that I have been sitting here past the departure time and still no one has the decency to announce a delay or reason for delay or duration of the delay. I stood up and asked one of the SAA employees standing around, the answer was an extremely arrogant reply, if it can be called a reply that can I not see the plane is delayed and I simply have to wait! </p> <p>SAA please rest assured that my business with you are now complete and I will never use you again if I have any control over it! It is time you realize that your arrogance and the audacity of your staff is simply not acceptable! </p> <p>A very unhappy and late frequent flyer! </p>
112 replies
114 months ago
Why not to be a Private Banking Client.
<p>My FNB Private Clients Credit Card needs replacement since August this year, I have tried on numerous occasions to get assistance from my private banker and as before I simply get no response. I resorted to going to a branch last week, simply to get dismissed as they cannot assist a private client as was the answer from the credit card department. Calling the private client's suite, I waited 18 minutes for the call to be answered, to simply get another push back for not being able to assist me. 5 months later, I have still not received any assistance or resolution. If this is the way private clients are being treated, I will be forced to change all my accounts, houses and cars included to a competor where I will receive the service I expect. </p>
112 replies
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