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<p>I had a bad month in May and the company refused to suspend the account for one month. What they did 10 days later is double debit me when i did not have any moneys to pay the momthly premium. Today i recieve a threating sms, after i double payed end of June and end of August. I then phone and say how can you susupend but when i beg for help you refuse. Also when do i get my refund for over payment and the debit order that was not authorised. I was told i am in the wrong so lump it. The consultant was Miss N Kheswa</p>