MzansiGo left me stranded

If I could I would give this company a rating of 0.

I was going to the shop to by a number of major appliances and needed a truck.

I made sure that I booked, received confirmation and acceptance of my booking from MzanziGo before I went bought the appliances. I got confirmation that a truck would be dispatched to me within an hour. Once I got the confirmation I went along and bought the appliances and got the store staff to help me move the appliances to the mall exit so that it would be easier once the truck arrived.

I waited outside for approximately two hours. During this time I messaged and called MzanziGo for numerous times to no avail. I soon realised that I was stranded outside the mall with appliances and had to make alternative arrangements in a place where I no nobody. Luckily I was able to make a plan.

MzanziGo contacted me over 12 hours later asking if I still needed a truck. I found this really unfortunate and disrespectful.

I have been an avid supporter of the organisation recommending it to friends all over the country however post this experience I will no longer be doing so