Unprofessional

They sent me an email confirming their address as being in Randburg instead of Parktown North. When I navigated to the address they provided and got there it was some really dingy and unsafe place. I called before my session was meant to start and they didn’t answer their phone for over 40 minutes & when I drove to the correct place and the landlady called them. They called me back to say that their phone number is a central line hence they Didnt answer for 40 minutes. I ended up with a whole lot of wasted time and fuel and no wax. Really frustrating and unprofessional!