Nando's bad service

I am extremely disappointed with the service I received from Nando's Corlett. I purchased a full chicken and specifically asked for it to be cut into 8 pieces. However, when I received my order, it only had 7 pieces instead of 8. A full chicken should be properly portioned, and this is not what I paid for. When I contacted the store to resolve the issue, I was told that they are “not getting a driver,” which means they are not willing to correct their mistake or assist me further. I find this unacceptable. The mistake was made on their side, yet I am the one inconvenienced. This shows a lack of accountability and poor customer service. I would appreciate this matter being resolved urgently and proper quality control measures being put in place to prevent this from happening to other customers. I look forward to feedback and a proper resolution.