Bad Service & Damaged goods

Good day<br> <br> I am extremely frustrated and disappointed with your service. I gave in shoes to be resoled only to have it returned a different colour. This company was also unable to identify that the shoes were not real leather and put a polish on the shoe which changed the colour completely. After many emails between myself and Mr Robert ( who is never in the office when i phone) this matter has still not been resolved after 4 weeks. This is an extremely bad company and I will never use their service again or recommend it to anyone.<br> <br> I would like to be refunded the money i paid to have the shoes messed up and reimbursed the money i bought the shoes for.<br> <br>