CZ
christa Z
Active since Nov 2014
4
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0
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Reviews
4 reviews100 months ago
Unethical
I have complaint about this numerous time but Vodacom is not coming back to me. I have asked for the recording of my contract update agreement as Vodacom is not sticking to this contract. I was promised 1G of data and only receive 250MB a month. This is extremely unethical. i wanted to cancel my contract by vodacom agreed to match the contract from telkom that i was interested in. Now you are not keeping to the contract which is illegal. Please can someone from Vodacom contact me regarding this
210 replies
101 months ago
Data promised on contract
When i was due for an upgrade with Vodacom i wanted to cancel my contract as another service provider offered a better deal. Vodacom then promised me that they will match that deal. After 6 months the 1G of data that i was promised was reduced to 250MD. After that they then allocated me 1G of data for 1 year. But now the problem i have is that my contract has not expired but i am receiving only 250MB of data. The agreement with my contract was 1G of data. I would like vodacom to reimburse me for the data have purchased the last few month as well as send me a copy of the phone call that i had with the agent promising me 1G of data. This is the 2nd time my contract is not as what has been promised to me and i wont upgrade my contract with Vodacom again.
420 replies
132 months ago
Bad Service & Damaged goods
Good day<br> <br> I am extremely frustrated and disappointed with your service. I gave in shoes to be resoled only to have it returned a different colour. This company was also unable to identify that the shoes were not real leather and put a polish on the shoe which changed the colour completely. After many emails between myself and Mr Robert ( who is never in the office when i phone) this matter has still not been resolved after 4 weeks. This is an extremely bad company and I will never use their service again or recommend it to anyone.<br> <br> I would like to be refunded the money i paid to have the shoes messed up and reimbursed the money i bought the shoes for.<br> <br>
0 replies
134 months ago
Bad Service and Billing
HI There. ABSA sucks big time! I want to close my account bt 90min later I left there without it being closed. I stood in the client service queue for 55min only to get to the front to be told that i was in the wrong queue. I then went to the tellers. I was billed R148 for getting statement from by internet banking! R148!!!!! This is ridiculous. I then got a R52 interest cause my account went into arrears. Also another R98 for service fees that i never used.. ABSA is robbing people blindly. I then wanted to pay and just close my account only then to be notified that i cant pay with my new bank card and have to go draw cash!!!! After 90min speaking to the manager , 2 assistance this matter has not been resolved. I want my account to be closed asap!!!! As i want nothing to do with absa and its ridiculous charges.
76 replies
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2 Star
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1 Star
2 (50%)