Nashua Durban
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I worked for 6 months for Nashua as a consultant had issues where I was told I was discussing people I don't kow I played a grievance and then a fellow Co worker instead of my manager approaching me she did I don't thing it should come from higher management I was promised permancy however when my contract was about to end they told me I am no longer needed I was even advised that I am entitled to no family benefits I asked for a payslip they payroll officer advised that because I am not on their books all she can do is give me confirmation no uif was deducted I couldn't even claim uif I am a single mother of three and have been doing girl Friday jobs just to support them I handed have a labour dispute with the labour department and I sent the head of Nashua Ltd all correspondence. This has left me in a financial struggle and I live with my mother my and my children this dispute has been going with the labour department since the 31st of October they even gave me a reference I keep following up and nothing is being done and a family member who is a prosecutor advised me to take this up. And if nothing is done he will handle the situation.
1 reviews | Active since Jan 2020
I worked for 6 months for Nashua as a consultant had issues where I was told I was discussing people I don't kow I played a grievance and then a fellow Co worker instead of my manager approaching me she did I don't thing it should come from higher management I was promised permancy however when my contract was about to end they told me I am no longer needed I was even advised that I am entitled to no family benefits I asked for a payslip they payroll officer advised that because I am not on their books all she can do is give me confirmation no uif was deducted I couldn't even claim uif I am a single mother of three and have been doing girl Friday jobs just to support them I handed have a labour dispute with the labour department and I sent the head of Nashua Ltd all correspondence. This has left me in a financial struggle and I live with my mother my and my children this dispute has been going with the labour department since the 31st of October they even gave me a reference I keep following up and nothing is being done and a family member who is a prosecutor advised me to take this up. And if nothing is done he will handle the situation.
1 reviews | Active since Jan 2020
We were pitched a “Nashua Solution” for our telephone system, which we never got. The Nashua appointed salesperson – Deon sold us something, which we had to eventually implement ourselves. There was no implementation of the “solution” we were sold and the entire process was poor and mismanaged. We had to hire someone to manage the implementation of the system and handle the problem solving with features that should have been working. We dealt with the matter direct with Nashua and ECN and never complained socially / publicly. 4 years later and more than 80% of the way through our contract, with over R150 000 paid out to Nashua for the rental of the equipment only. For equipment costing in the range of R35 000 to R50 000. We have our company shut down due to Covid 19 and the national lockdown in SA. We are put in a financial position and ask Nashua to please allow us to give back the equipment. (Which for reference has zero capital value to them at the end of the contract, they have got another company to finance it, so have never paid out a cent, we have paid for it 3 or 4 times over and then they get to take it back and sell it on to someone else) This may allow us to recover and keep our doors open. However Nashua takes the balance of our contract, adds up the remaining months and adds R5000 on top of the settlement and presents it to us as a settlement. In the meanwhile, Nashua disconnects all our outgoing calls (8th of June 2020) and then terminates all our incoming calls (26th of June 2020). So instead of assisting us and coming up with a “reasonable” settlement after already receiving 3 times the cost of the equipment, they disconnect us from our clients, making our situation worse. I have never dealt with such a disrespectful and heartless company.
1 reviews | Active since Jan 2020
We were pitched a “Nashua Solution” for our telephone system, which we never got. The Nashua appointed salesperson – Deon sold us something, which we had to eventually implement ourselves. There was no implementation of the “solution” we were sold and the entire process was poor and mismanaged. We had to hire someone to manage the implementation of the system and handle the problem solving with features that should have been working. We dealt with the matter direct with Nashua and ECN and never complained socially / publicly. 4 years later and more than 80% of the way through our contract, with over R150 000 paid out to Nashua for the rental of the equipment only. For equipment costing in the range of R35 000 to R50 000. We have our company shut down due to Covid 19 and the national lockdown in SA. We are put in a financial position and ask Nashua to please allow us to give back the equipment. (Which for reference has zero capital value to them at the end of the contract, they have got another company to finance it, so have never paid out a cent, we have paid for it 3 or 4 times over and then they get to take it back and sell it on to someone else) This may allow us to recover and keep our doors open. However Nashua takes the balance of our contract, adds up the remaining months and adds R5000 on top of the settlement and presents it to us as a settlement. In the meanwhile, Nashua disconnects all our outgoing calls (8th of June 2020) and then terminates all our incoming calls (26th of June 2020). So instead of assisting us and coming up with a “reasonable” settlement after already receiving 3 times the cost of the equipment, they disconnect us from our clients, making our situation worse. I have never dealt with such a disrespectful and heartless company.
1 reviews | Active since Jan 2020
We have changed over to Nashua almost two years ago for our switchboard and internet. We have been paying for services to Nashua and our previous service provider, so we were paying double until we picked it up and asked for a refund. Now, we are still paying for equipment which is in a box, but they are still not our service provider. The worst company to ever deal with is Nashua. I can't wait for this five year contract to be over.
1 reviews | Active since Jan 2020
We have changed over to Nashua almost two years ago for our switchboard and internet. We have been paying for services to Nashua and our previous service provider, so we were paying double until we picked it up and asked for a refund. Now, we are still paying for equipment which is in a box, but they are still not our service provider. The worst company to ever deal with is Nashua. I can't wait for this five year contract to be over.
1 reviews | Active since Jan 2020
Have a contract for a photo copier with Nashua, had a complaint that the quality of copies was very poor due to drum unit needs to be replaced they sent someone who just wiped the machine and it's still doing the same thing they refused to replace it ,so I stopped paying now they sending me emails from their lawyers claiming 100 000 for breach of contract But they failed to keep their side of the contract Shame on them
1 reviews | Active since Jan 2020
Have a contract for a photo copier with Nashua, had a complaint that the quality of copies was very poor due to drum unit needs to be replaced they sent someone who just wiped the machine and it's still doing the same thing they refused to replace it ,so I stopped paying now they sending me emails from their lawyers claiming 100 000 for breach of contract But they failed to keep their side of the contract Shame on them
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