Takealot (Naspers division) poor service

Placed a R3,900 order Wednesday 15 Oct for delivery Friday. I took a day leave to receive my order as I only get home at 6pm daily. TAL decided not to deliver and moved my delivery to Monday 20th. I phoned their call centre Friday afternoon and advised them I am not home during the week and requested Saturday delivery. Did not happen. Phoned Saturday twice. Phoned Sunday twice. Spoke to Skyler, Maxine, Mervin and Muhammad. I informed them if they insist on delivering Monday they need to do so after 6pm. Needless to say Monday came and went still no delivery. I cancelled my monthly subscription on Sunday as you pay for poor service. I have also now cancelled the order and requested a refund. Once I receive my refund I will close my account and delete the app off my phone. Well done TAL for loosing a regular Customer! I will rather make use of Makro, Leroy and Builders going forward. I can’t fault them on any deliveries to date.