Rude bad customer service.

I'm very disappointed and angry at the service I got from them,especially Carol and Nicol,they are very RUDE,Nicol is worse cause the day we came fto pay for my brothers grave,she didn't explain the teams and conditions of the grave,today 30rd of July 2025,I called and both ladies were so rude and for the money that we are paying there,they dont deserve to work there,I'm very disappointed.