What a joke!

I'm disgusted at the level of unprofessionalism and arrogancy shown by NDC. Claiming to represent their client Truworths they called in saying an amount was being owed for a certain account, couldn't even provide the account number in question. We went to a Truworths branch, even confirmed and received a letter from their legal department that the only account visible is the one which was PAID UP in 2011 and yet they still insist that there is another account opened and used in 2016. Really? So a person's id cannot detail all account active and inactive? WHAT MEDIOCRE COMPANY IS THIS! clearly not on the same page with the company they claim to represent. The harassment, the disrespect, the annoyance by Sheila and Nandipha without FACTS it's appaling.