National Debt Counsellors
4.1|1,687 reviews
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BM
Basetsana M
1 reviews | Active since Member
25 Feb 2026, 09:01
debt review
Valencia Gounden put my under debt review without my approval, she said i should send her statements and ID's so she can view my credit profile, once i decide i need their help she will assist, if i decline, thats also fine, she then put me under debt review, when i asked her why she said if i want to be removed i should pay their attorney fees, there is no document i signed from them. I have been ****med now by multiple companies they all promise to remove me, baie dankie for the mess you put me in Valencia! I hope in the near future, someone does the same to you
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Replies (159)National Debt Counsellors's replyOfficial
25 Feb 2026, 09:26Good day,We are very concerned to read your review, as a consumer cannot legally be placed under debt review without completing and signing the required consent documentation in terms of the National Credit Act.What you have described is serious, and we would like to urgently investigate this matter. Kindly send us your full name and ID number so that management can review the call recordings, documentation, and process followed on your file. If there has been any misunderstanding or administrative error, it will be addressed immediately.We are committed to operating transparently and within full legal compliance at all times.Once we have had the opportunity to investigate and resolve this matter with you directly, we kindly ask that you consider updating or removing your review accordingly.
Best regards,
National Debt Counsellors's reply25 Feb 2026, 09:26
Official
Good day,We are very concerned to read your review, as a consumer cannot legally be placed under debt review without completing and signing the required consent documentation in terms of the National Credit Act.What you have described is serious, and we would like to urgently investigate this matter. Kindly send us your full name and ID number so that management can review the call recordings, documentation, and process followed on your file. If there has been any misunderstanding or administrative error, it will be addressed immediately.We are committed to operating transparently and within full legal compliance at all times.Once we have had the opportunity to investigate and resolve this matter with you directly, we kindly ask that you consider updating or removing your review accordingly.
Best regards,
BM
Basetsana M's updateReviewer Update
25 Feb 2026, 09:40Basetsana Desiree Merementsi 9903040242089
BM
Basetsana M's update25 Feb 2026, 09:40
Reviewer Update
Basetsana Desiree Merementsi 9903040242089
National Debt Counsellors's replyOfficial
26 Feb 2026, 14:17Thank you for providing your details. We have located your file and a consultant will contact you shortly.
Best regards,
National Debt Counsellors's reply26 Feb 2026, 14:17
Official
Thank you for providing your details. We have located your file and a consultant will contact you shortly.
Best regards,