National Debt Fund
Unclaimed Business
|3.7|9 Reviews (last 12 months)|This business does not respond to reviews
National Debt Fund
Unclaimed Business
|3.7
9 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, National Debt Fund receives sharply divided feedback. Satisfied clients consistently praise individual consultants such as Leticia, Maurice, and Sidwell, highlighting attentive communication, professionalism, and successful issuance of clearance certificates that delivered debt-free outcomes. A recurring concern, however, centres on poor follow-through after payment, with customers describing ignored messages, conflicting information from rotating staff, unmet turnaround promises, and disputed refunds. The contrast suggests that experiences hinge heavily on which consultant a client is assigned and whether progress updates are proactively shared.
Performance(last 12 months):
NPS Score
-50Unlikely
NPS Score
-50
Recommended: Unlikely
Review Distribution
3.7|9 Reviews
Sep '25 - Aug '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSB
Siketo B
1 reviews | Active since May 2024
17 Mar 2026, 12:28
Cecilia Jass
Ek wil net graag vir Leticia bedank vir haar hulp. Ek het vrae gehad en duidelikheid nodig gehad, wat sy aan my verskaf het. Sy was uiters behulpsaam en het bo en behalwe gegaan om my te help. Dankie aan National Debt Fund en Leticia. Hou aan met die goeie werk. C. Jass
Helpful (0)
|Replies (0)SB
Siketo B
1 reviews | Active since May 2024
17 Mar 2026, 12:28
Cecilia Jass
Ek wil net graag vir Leticia bedank vir haar hulp. Ek het vrae gehad en duidelikheid nodig gehad, wat sy aan my verskaf het. Sy was uiters behulpsaam en het bo en behalwe gegaan om my te help. Dankie aan National Debt Fund en Leticia. Hou aan met die goeie werk. C. Jass
0
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Noeline S
1 reviews | Active since Mar 2026
17 Mar 2026, 11:03
Excellent Service
I just want to thank Leticia at National Debt Fund for all that she is doing, she is such a wonderful person to deal with. She made me feel comfortable to and free to speak to her. She goes the extra mile and keeps me continually keeps me updated. Excellent service Leticia and thank you.
Helpful (0)
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Noeline S
1 reviews | Active since Mar 2026
17 Mar 2026, 11:03
Excellent Service
I just want to thank Leticia at National Debt Fund for all that she is doing, she is such a wonderful person to deal with. She made me feel comfortable to and free to speak to her. She goes the extra mile and keeps me continually keeps me updated. Excellent service Leticia and thank you.
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Replies (0)NH
Nic H
1 reviews | Active since Dec 2020
27 Aug 2025, 09:27
Very bad and unprofessional Service once again
They don't work, i have been with them since February trying to clear my debt review status, they made me pay a bunch of money and then i received different stories from different people that work there, they don't even update you with the progress, You find yourself sitting in the dark, then they told me that people keep leaving the company and new people come in and then no one knows what is going on, i have wasted so much money on these people that can't even do their jobs. They don't even respond to your messages and if they do its a few days or weeks later, it seems like they don't even care about there customers, Then they make the excuse that they are busy with so many other clients which is all very fine but does that mean that my case is not good enough or does that mean that they can't be bothered to help me as well as the other people. Also does this mean that because you are so busy that you can't even get an update for me and respond to my messages on whatsapp. this is very unprofessional and very sad that i have to work with a company that does not care about there customers, i have even lodged a complaint about these people on hellopeter and then only after that then something started to happen and now it is now on hold again so it seems like i need to complain again before anything happens. No one cares anymore in this company. They don't even keep you informed or anything at all. How many more complaints must i do before this is resolved.
Helpful (0)
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Nic H
1 reviews | Active since Dec 2020
27 Aug 2025, 09:27
Very bad and unprofessional Service once again
They don't work, i have been with them since February trying to clear my debt review status, they made me pay a bunch of money and then i received different stories from different people that work there, they don't even update you with the progress, You find yourself sitting in the dark, then they told me that people keep leaving the company and new people come in and then no one knows what is going on, i have wasted so much money on these people that can't even do their jobs. They don't even respond to your messages and if they do its a few days or weeks later, it seems like they don't even care about there customers, Then they make the excuse that they are busy with so many other clients which is all very fine but does that mean that my case is not good enough or does that mean that they can't be bothered to help me as well as the other people. Also does this mean that because you are so busy that you can't even get an update for me and respond to my messages on whatsapp. this is very unprofessional and very sad that i have to work with a company that does not care about there customers, i have even lodged a complaint about these people on hellopeter and then only after that then something started to happen and now it is now on hold again so it seems like i need to complain again before anything happens. No one cares anymore in this company. They don't even keep you informed or anything at all. How many more complaints must i do before this is resolved.
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Replies (0)