NH
Nic H
Active since Dec 2020
20
Reviews
0
Industries
Reviews
20 reviews5 months ago
Bad idiots
I have told mbd that I can't afford more than what I am paying to my discovery bank credit card but yet they still keep phoning me and harassing me for no reason my account is up-to-date and yet they still want to be on my case for no reason, mbd you guys are a bunch of *********** people you don't even know what you are doing one call after the next and I keep repeating the same thing then they phone you and they make you hold the line then the call drops and they are phoning from cellphone numbers and on truecaller it shows that as well
1 reply
6 months ago
Bad service
Very bad service, the call center keeps phoning me more than once a day from different cell phone numbers, this is unacceptable, I have agreed with them that at this point i can only make a small amount each month to my discovery account but they do not want to hear, i keep telling asking them how else am i meant to pay more if i can't afford to or have the money to, this is not popia complient either, i have always paid my accounts and i have not missed any payments at all, this is not right at all. One hand does not know what the other is doing. This is unacceptable
1 reply
6 months ago
Accounts department is a Disgrace
Very poor service from Cartrack accounts department, no one even knows what is going on, one hand does not speak to the other hand, they keep telling me that i must pay extra and even though i have paid they still on my case, i have given them proof of payment and i also asked them to cancel it but no one sees that, this service is a disgrace. If i had the extra money i would cancel with cartrack, this is not the first time that they have done this to me.
1 reply
9 months ago
Very bad and unprofessional Service once again
They don't work, i have been with them since February trying to clear my debt review status, they made me pay a bunch of money and then i received different stories from different people that work there, they don't even update you with the progress, You find yourself sitting in the dark, then they told me that people keep leaving the company and new people come in and then no one knows what is going on, i have wasted so much money on these people that can't even do their jobs. They don't even respond to your messages and if they do its a few days or weeks later, it seems like they don't even care about there customers, Then they make the excuse that they are busy with so many other clients which is all very fine but does that mean that my case is not good enough or does that mean that they can't be bothered to help me as well as the other people. Also does this mean that because you are so busy that you can't even get an update for me and respond to my messages on whatsapp. this is very unprofessional and very sad that i have to work with a company that does not care about there customers, i have even lodged a complaint about these people on hellopeter and then only after that then something started to happen and now it is now on hold again so it seems like i need to complain again before anything happens. No one cares anymore in this company. They don't even keep you informed or anything at all. How many more complaints must i do before this is resolved.
0 replies
10 months ago
Very good service, very profesional, the people that helped me where very knowledgable
Very good service, very profesional, the people that helped me where very knowledgable. I would highly recomend them also very decent pricing
1 reply
13 months ago
Very Bad Service, Unacceptable.
Very Bad service, I have been left in the dark since I started with them in February 2025, they promised me everything but yet nothing has happened not even feedback, They made Me pay a lot of money which I have all the proof of and yet they still have not done what they told me they would do. They promised me that everything will be taken care of and that I will be off debt review but there is no evidence of this happing at all, I have even asked them so many times but no response. I have asked them a few questions but no response to them either. They think this is a game or a joke. They can't even provide me with proof of where my money that I paid went to. They tell me one then one day and another thing another day, story after story. This company can not be trusted at all. They even give your number to some other debt review companies in Cape Town to contact you. Far as I am concerned, this company needs to be closed down ASAP. I am not the first one to complain about this on Hello Peter. They have ****** my money and not provided the service as they stated at first. Like mentioned, they don't even care about their clients or about responding to their clients. They make you write a good review on Hello Peter even before the service has been completed. I don't recommend anyone to use them.
0 replies
27 months ago
Bad installation services
Very Bad service trying to get a new open serve line installed in our holiday home, Kenton on sea Eastern Cape, We placed the order just over a week ago and they can't even get open serve to schedule a time for installation, I have followed up so many times and all I get is to be told that they will escalate the ticket to a different department and then they will contact me back and I do not ever hear back from you guys, this Is pathetic service. When are you people going to stop being lazy and assist in this matter correctly and promptly. Get Openserve here to install and stop waiting for the customer to keep phone to ask what is going on. Ticket number #COOL-20240311-1686335 - New Order Processing. I have also posted on hello Peter about open serve. This is pathetic.
1 reply
27 months ago
Pathetic service
Shocking service, we can't even get a new line installed without cool ideas escalating from department tor department, we ordered the new fibre line to be installed just over a week ago in Kenton on sea and no body wants to even contact us to schedule a line installation in the Eastern Cape. This is pathetic service. Where are you idiots. You are clearly too damn lazy to do your jobs. We keep following up with cool ideas and they don't even know what you idiots are doing. cool ideas ticket number #COOL-20240311-1686335. Order number from openserve phone app: 1293822
0 replies
28 months ago
Bad Service
Shocking service, can't even change a number even after a ticket has been logged, it's been 4 days and still nothing happens. Also get transferred from one department to the next and no one knows what's going on and how to fix this simple request
2 replies
31 months ago
Terrible Service from Hirsch's
Terrible Service from Hirsch's, I order a washing machine online, and they have been promising for a few days now that delivery would take place, I even spoke to Hyde Park Branch manager and nothing has happened. This is seriously pathetic
0 replies
Review Distribution
5 Star
1 (5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
19 (95%)