National financial ombud scheme South Africa (NFO)
1.6|103 reviews
Responds in 85 hours 34 min
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Mathabantsho M
1 reviews | Active since Member
07 May 2026, 12:46
Poor service
They are nothing but a waste of time. After a year of always reminding them to give me feedback. They said "the insurance company cannot assist and we are closing the case now".
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Replies (1)National financial ombud scheme South Africa (NFO)'s replyOfficial
08 May 2026, 07:30Dear Mrs. Makeke,
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,
Best regards,
National financial ombud scheme South Africa (NFO)'s reply08 May 2026, 07:30
Official
Dear Mrs. Makeke,
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,
Best regards,