National HealthCare Group
1.8|17 reviews
ED
Ebrahim D
1 reviews | Active since Member
10 Sept 2024, 07:44
In conjunction with Tyme Health. A ****
Pathetic service. In conjunction with Tyme Health.
Wasted more than 18 months of payments.
Account suspended despite everything being in order from my side.
I possible to process even one claim.
No response to emails for more than 8 months.
I'd actually like a refund of all my payments. Coz it was basically ******.
Helpful (0)
Replies (106)0
Replies (106)National HealthCare Group's replyOfficial
11 Sept 2024, 06:26Good day Ebrahim,
Thank you for your feedback. We appreciate it and we are always looking for ways to improve our services. We are sorry that you had a negative experience with us. We will use this experience to improve our service moving forward.
We wish you all the best on your medical journey.
Kind regards,
The National HealthCare Group
Thank you for your feedback. We appreciate it and we are always looking for ways to improve our services. We are sorry that you had a negative experience with us. We will use this experience to improve our service moving forward.
We wish you all the best on your medical journey.
Kind regards,
The National HealthCare Group
Best regards,
National HealthCare Group's reply11 Sept 2024, 06:26
Official
Good day Ebrahim,
Thank you for your feedback. We appreciate it and we are always looking for ways to improve our services. We are sorry that you had a negative experience with us. We will use this experience to improve our service moving forward.
We wish you all the best on your medical journey.
Kind regards,
The National HealthCare Group
Thank you for your feedback. We appreciate it and we are always looking for ways to improve our services. We are sorry that you had a negative experience with us. We will use this experience to improve our service moving forward.
We wish you all the best on your medical journey.
Kind regards,
The National HealthCare Group
Best regards,
ED
Ebrahim D's updateReviewer Update
12 Sept 2024, 08:45UPDATE: So they have responded trying to solve the issue. (keep in mind it's been 8 months since I've gotten a response via email).
Aparently it's been an iddue with the bank and the debt order(fair enough. Happens). Why on earth am I being told this after 3 different emails requesting clarity on the very same issue and 8 months later?
To make matters worse, Aparently my policy has been suspended since February.
The best part.... Debt orders still come off even though I'd have no access to my policy. So God forbid if I needed to access this since Feb, I'd have been rejected.
I hope this review helps someone to be saved from the **** that is Tyme Health and NHC.
DO NOT WASTE YOUR MONEY WITH THE TYME HEALTH PRODUCT,NO MATTER HOW TEMPTING IT SEEMS!!!
Aparently it's been an iddue with the bank and the debt order(fair enough. Happens). Why on earth am I being told this after 3 different emails requesting clarity on the very same issue and 8 months later?
To make matters worse, Aparently my policy has been suspended since February.
The best part.... Debt orders still come off even though I'd have no access to my policy. So God forbid if I needed to access this since Feb, I'd have been rejected.
I hope this review helps someone to be saved from the **** that is Tyme Health and NHC.
DO NOT WASTE YOUR MONEY WITH THE TYME HEALTH PRODUCT,NO MATTER HOW TEMPTING IT SEEMS!!!
ED
Ebrahim D's update12 Sept 2024, 08:45
Reviewer Update
UPDATE: So they have responded trying to solve the issue. (keep in mind it's been 8 months since I've gotten a response via email).
Aparently it's been an iddue with the bank and the debt order(fair enough. Happens). Why on earth am I being told this after 3 different emails requesting clarity on the very same issue and 8 months later?
To make matters worse, Aparently my policy has been suspended since February.
The best part.... Debt orders still come off even though I'd have no access to my policy. So God forbid if I needed to access this since Feb, I'd have been rejected.
I hope this review helps someone to be saved from the **** that is Tyme Health and NHC.
DO NOT WASTE YOUR MONEY WITH THE TYME HEALTH PRODUCT,NO MATTER HOW TEMPTING IT SEEMS!!!
Aparently it's been an iddue with the bank and the debt order(fair enough. Happens). Why on earth am I being told this after 3 different emails requesting clarity on the very same issue and 8 months later?
To make matters worse, Aparently my policy has been suspended since February.
The best part.... Debt orders still come off even though I'd have no access to my policy. So God forbid if I needed to access this since Feb, I'd have been rejected.
I hope this review helps someone to be saved from the **** that is Tyme Health and NHC.
DO NOT WASTE YOUR MONEY WITH THE TYME HEALTH PRODUCT,NO MATTER HOW TEMPTING IT SEEMS!!!