National HealthCare Group
1.8|17 reviews
UN
UNATHI N
1 reviews | Active since Member
15 Aug 2024, 03:56
IRRITATING SERVICE
It seems like there a whole bunch of people who dont even know what they do. I cancelled a policy and received confirmation that is cancelled and now they are still debiting from my account and to make it worse the 2nd policy is now suspended for non payment even though they have deducted from my account.
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Replies (53)National HealthCare Group's replyOfficial
15 Aug 2024, 06:33 Dear Unathi,
Thank you for your review.
Could you kindly send your details to Shanice, our Marketing and Client Liaison, who would like to investigate the matter further. Her email address is shanice @nationalhealthcare.co.za. Please send her an email with your ID/membership number, as well as your contact details.
We apologize for the negative experience that you had with us.
Kind regards,
National HealthCare Group
Thank you for your review.
Could you kindly send your details to Shanice, our Marketing and Client Liaison, who would like to investigate the matter further. Her email address is shanice @nationalhealthcare.co.za. Please send her an email with your ID/membership number, as well as your contact details.
We apologize for the negative experience that you had with us.
Kind regards,
National HealthCare Group
Best regards,
National HealthCare Group's reply15 Aug 2024, 06:33
Official
Dear Unathi,
Thank you for your review.
Could you kindly send your details to Shanice, our Marketing and Client Liaison, who would like to investigate the matter further. Her email address is shanice @nationalhealthcare.co.za. Please send her an email with your ID/membership number, as well as your contact details.
We apologize for the negative experience that you had with us.
Kind regards,
National HealthCare Group
Thank you for your review.
Could you kindly send your details to Shanice, our Marketing and Client Liaison, who would like to investigate the matter further. Her email address is shanice @nationalhealthcare.co.za. Please send her an email with your ID/membership number, as well as your contact details.
We apologize for the negative experience that you had with us.
Kind regards,
National HealthCare Group
Best regards,