LANCET - worst labotary ever.

Dear Lancet, We tried numerous times to sort accounts out. I did it for my mother, for my husband and for myself. Everytime you say, "Due to the poppie act", you have to speak to them, husband an mother, but the sms's come to my personal cell nr. I cannot and WILL NOT PAY ON AN SMS!!!! If you do not e-mail the accounts, you will not be paid! Just Friday I phoned again because my husbands medical aid did not pay an amount due to laboratory test you didn't send. You tell us you will mail it and we have to send it to the medical aid. This was the second time and the second time we did not receive it. You are the worst laboratory ever and if we could have a choice "in hospital" we will never make use of you ever. Me GP knows and the chirurgeons will also know. I've had it with you and your call centre.