National Health Laboratory Services
Claimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
National Health Laboratory Services
Claimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Roelien F
1 reviews | Active since Nov 2009
23 Mar 2026, 10:32
LANCET - worst labotary ever.
Dear Lancet, We tried numerous times to sort accounts out. I did it for my mother, for my husband and for myself. Everytime you say, "Due to the poppie act", you have to speak to them, husband an mother, but the sms's come to my personal cell nr. I cannot and WILL NOT PAY ON AN SMS!!!! If you do not e-mail the accounts, you will not be paid! Just Friday I phoned again because my husbands medical aid did not pay an amount due to laboratory test you didn't send. You tell us you will mail it and we have to send it to the medical aid. This was the second time and the second time we did not receive it. You are the worst laboratory ever and if we could have a choice "in hospital" we will never make use of you ever. Me GP knows and the chirurgeons will also know. I've had it with you and your call centre.
Helpful (0)
|Replies (0)RF
Roelien F
1 reviews | Active since Nov 2009
23 Mar 2026, 10:32
LANCET - worst labotary ever.
Dear Lancet, We tried numerous times to sort accounts out. I did it for my mother, for my husband and for myself. Everytime you say, "Due to the poppie act", you have to speak to them, husband an mother, but the sms's come to my personal cell nr. I cannot and WILL NOT PAY ON AN SMS!!!! If you do not e-mail the accounts, you will not be paid! Just Friday I phoned again because my husbands medical aid did not pay an amount due to laboratory test you didn't send. You tell us you will mail it and we have to send it to the medical aid. This was the second time and the second time we did not receive it. You are the worst laboratory ever and if we could have a choice "in hospital" we will never make use of you ever. Me GP knows and the chirurgeons will also know. I've had it with you and your call centre.
0
Replies (0)SM
Sakhi M
1 reviews | Active since May 2025
13 Feb 2026, 11:34
******* into making long wait paternity
About six months ago I went to NHLS to do a paternity test which I was advised that it would take six weeks. After payment was made and the test was done the nurse was assisting me told me that I should expect the results back in six months that was not shared with me and the nurse said that they were they had a backlog. I was furious but I know I knew I did not have an option so I waited it's been six months now and when I call to find out when I should be expecting the results I am told that the results takes 3 to 9 months and I must just wait but I cannot wait and not know when I will get the results not knowing the specific dates so when I'm trying to call I get pushed that I get given a number that there is never answered so now bare in mind that this is a baby on the line which is way expecting results so that's his life can continue
Helpful (0)
|Replies (0)SM
Sakhi M
1 reviews | Active since May 2025
13 Feb 2026, 11:34
******* into making long wait paternity
About six months ago I went to NHLS to do a paternity test which I was advised that it would take six weeks. After payment was made and the test was done the nurse was assisting me told me that I should expect the results back in six months that was not shared with me and the nurse said that they were they had a backlog. I was furious but I know I knew I did not have an option so I waited it's been six months now and when I call to find out when I should be expecting the results I am told that the results takes 3 to 9 months and I must just wait but I cannot wait and not know when I will get the results not knowing the specific dates so when I'm trying to call I get pushed that I get given a number that there is never answered so now bare in mind that this is a baby on the line which is way expecting results so that's his life can continue
0
Replies (0)