Bunch of ****** but what do you expect from a government agency!

I registered as a builder and had to book my exam, nowhere on their website does it state that you need to do exam in 30 days from payment but they do say its in some document (ie small print) that states that. So I tried to book test online, their system is so lousy its unbelievable, I was unable to find an open date. Phoned in multiple times but get put on to someone else in call centre and then calls get dropped... Very unprofessional entity.