Natis system fails to support law abiding citizens

I renewed my caricense online, not realising I had forgotten to renew the license on another vehicle I seldom drive. Once I realised I instantly corrected my error. I was told by an employee in Zwartkops Pretoria that the only way I could get the first vehicle's disc was if I came IN PERSON to the Pretoria office. I offered to pay for a courier, but was refused. I live in the Eastern Cape!! So the expectation is for a law abiding citizen to spend R3000+ to travel to Gauteng to get the disc. I did not experience the Licensing Department at all helpful or willing to assist. To add to my woes I received a R500 fine for not displaying my license disc, even though I displayed the fully paid registration paper. I have to appear in court now. Are the systems in our country aimed at helping or punishing those obeying the laws? I think the first.