ED
Elmi T
Active since Jan 2013
4
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0
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Reviews
4 reviews4 months ago
Natis system fails to support law abiding citizens
I renewed my caricense online, not realising I had forgotten to renew the license on another vehicle I seldom drive. Once I realised I instantly corrected my error. I was told by an employee in Zwartkops Pretoria that the only way I could get the first vehicle's disc was if I came IN PERSON to the Pretoria office. I offered to pay for a courier, but was refused. I live in the Eastern Cape!! So the expectation is for a law abiding citizen to spend R3000+ to travel to Gauteng to get the disc. I did not experience the Licensing Department at all helpful or willing to assist. To add to my woes I received a R500 fine for not displaying my license disc, even though I displayed the fully paid registration paper. I have to appear in court now. Are the systems in our country aimed at helping or punishing those obeying the laws? I think the first.
0 replies
46 months ago
Afriworld keeps information from customers
I contacted Afriworld Removals for my move from Gauteng to Eastern Cape. I saw their website and wanted to ensure that my move would be managed by a known company with a web presence. What I didn’t know and what nobody at Afriworld communicated to me at any point, was that my move was contracted out to another independent moving company. Although it appears in the fine print that they can sub-contract, they told me that ‘their person’ at the warehouse would contact me, suggesting that person worked for Afriworld, one would think. It turned out that the company that finally moved my furniture, and did a very poor job at it, was completely independent from Afriworld. It would have been nice as a customer to have been informed of this before monies were paid. I felt I had no choice in the matter, because information was kept from me. I do not think it is acceptable to make decisions on customer’s behalf, keep that info hidden, but be happy to receive the money. All I wanted was honesty to allow me, as the customer, to make an informed decision.
134 replies
46 months ago
Afriworld exploits customer
I contacted Afriworld Removals for my move from Gauteng to Eastern Cape. I contacted them for a reason, to ensure a ‘reputable’ company would manage the move. What I didn’t know and what nobody at Afriworld communicated to me at any point, was that my move was contracted out to another independent moving company. Although it appears in the fine print that they can sub-contract, they told me that the ‘their person’ at the warehouse would contact me, suggesting that person worked for Afriworld, one would think. It turned out that the company that finally moved my furniture, and did a very poor job at it, was completely independent from Afriworld. It would have been nice as a customer to have been informed of this before monies were paid. I felt I had no choice in the matter, because information was kept from me. Shame on you, Afriworld. I do not think it is acceptable to make decisions on customer’s behalf, keep that info hidden, but be happy to receive the money. Capitalism at its best. No regards for the small man…..
0 replies
46 months ago
Move Me SA poor service
Move Me SA moved my household goods from Gauteng to Eastern Cape, but the experienced was disappointing and stressful. When they collected the goods, they collected it in a closed truck and informed me that the move will happen once there are enough furniture to fill the truck. In good faith I agreed and paid the money. When the move arrived at my new house, it was on a trailer, covered in dust and scratched. I requested some pieces to be wrapped in bubble wrap before the final move, which also didn’t happen. Discussing my disappointment and discontent with the owner of the company, explaining that at no point it was communicated that my goods would be transported for 10 hours pus on an open trailer, he seemed to struggle to see my point. No compensation has taken place for the damages i incurred. Poor communication and again, no information given to the customer to make an informed decision. This company was sub-contracted by Afriworld Removals. Shame on both of you.
0 replies
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1 Star
4 (100%)