

Afriworld removals
Based on recent customer reviews, Afriworld removals earns strong praise from the majority of customers for professional, friendly service and careful handling of furniture during long-distance relocations across South Africa. Repeat customers highlight consistent communication, affordable pricing and efficient loading and delivery. However, a notable minority report serious issues including unexpected additional charges, delayed deliveries, poor communication and disputes involving third-party logistics partners. These negative experiences describe significant financial and emotional distress, contrasting sharply with the otherwise highly positive feedback.
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
50
Recommended: Very Likely
May '25 - Apr '26
Based on recent customer reviews, Afriworld removals earns strong praise from the majority of customers for professional, friendly service and careful handling of furniture during long-distance relocations across South Africa. Repeat customers highlight consistent communication, affordable pricing and efficient loading and delivery. However, a notable minority report serious issues including unexpected additional charges, delayed deliveries, poor communication and disputes involving third-party logistics partners. These negative experiences describe significant financial and emotional distress, contrasting sharply with the otherwise highly positive feedback.
Afriworld removals has a TrustIndex of 0 out of 10 on Hellopeter, based on 23 reviews in the last 12 months. Hellopeter has tracked Afriworld removals across 181 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Excellent service rendered by Ronnie and his crew from Intertrans. They went out of their way to assist us in a professional and punctual manner. Their collection and delivery of our furniture was handled with utmost care. Ronnie communicated very well with us, keeping us informed of the whereabouts of our furniture at all times. Ronnie and his crew are very reliable and hardworking. Ronnie was extremely professional and very accommodating. Their quotes are affordable and we highly recommend their service! Thank you Afriworld for making use of Ronnie and his crew from intertrans. We are very happy customers.
1 reviews | Active since Jan 2020
Excellent service rendered by Ronnie and his crew from Intertrans. They went out of their way to assist us in a professional and punctual manner. Their collection and delivery of our furniture was handled with utmost care. Ronnie communicated very well with us, keeping us informed of the whereabouts of our furniture at all times. Ronnie and his crew are very reliable and hardworking. Ronnie was extremely professional and very accommodating. Their quotes are affordable and we highly recommend their service! Thank you Afriworld for making use of Ronnie and his crew from intertrans. We are very happy customers.
1 reviews | Active since Jan 2020
During the covid-19 pandemic in 2020 I relocated from Boksburg to Howick in Kzn, I used Afriworld for the removal and they were absolutely fantastic, so naturall when I recently moved back to Gauteng from Howick I had no hesitation in once again hiring Afriworld to do the removal. I cannot believe how they went from being fantastic to absolutely terrible. The team that moved us had obviously never done a removal before and their supervisor sat in the comfort of his truck and played no part in the removal process. All of the boxes were damaged without exception; they were thrown into the truck. The damages and breakages were numerous, some of my furniture even had boot prints on them from being stood on! There is only one English word that describes this move: DISGRACEFUL! The Manager did not even take my complaint seriously.
1 reviews | Active since Jan 2020
During the covid-19 pandemic in 2020 I relocated from Boksburg to Howick in Kzn, I used Afriworld for the removal and they were absolutely fantastic, so naturall when I recently moved back to Gauteng from Howick I had no hesitation in once again hiring Afriworld to do the removal. I cannot believe how they went from being fantastic to absolutely terrible. The team that moved us had obviously never done a removal before and their supervisor sat in the comfort of his truck and played no part in the removal process. All of the boxes were damaged without exception; they were thrown into the truck. The damages and breakages were numerous, some of my furniture even had boot prints on them from being stood on! There is only one English word that describes this move: DISGRACEFUL! The Manager did not even take my complaint seriously.
1 reviews | Active since Jan 2020
Would just like to say a big thank you to all at the company . There is a reason why we have used your company 4 times over the past 5 years . The professionalised service from beginning to end has always been fantastic , The communication, keeping time , loading and off loading was perfect . To Roni who Listened , understood our concerns and relayed this to his teams , who carried out Our instructions without any fuss . A big Thank You . It was a pleasure doing business with the company and would recommend Afriworld and Intertrans always .
1 reviews | Active since Jan 2020
Would just like to say a big thank you to all at the company . There is a reason why we have used your company 4 times over the past 5 years . The professionalised service from beginning to end has always been fantastic , The communication, keeping time , loading and off loading was perfect . To Roni who Listened , understood our concerns and relayed this to his teams , who carried out Our instructions without any fuss . A big Thank You . It was a pleasure doing business with the company and would recommend Afriworld and Intertrans always .
1 reviews | Active since Jan 2020
No clear communications, constantly having to follow up. Not a direct service provider, 3rd party involment, pass the buck, he said she said situations, no customer service at all, extra charges not credited when questioned, only more excusses / reasons on these questionable charges are made to make them valid to the provider. I will discuridge anybody wanting to relocate using Afriworld funiture removals or the 3rd party entity Intertrans logistics.
1 reviews | Active since Jan 2020
No clear communications, constantly having to follow up. Not a direct service provider, 3rd party involment, pass the buck, he said she said situations, no customer service at all, extra charges not credited when questioned, only more excusses / reasons on these questionable charges are made to make them valid to the provider. I will discuridge anybody wanting to relocate using Afriworld funiture removals or the 3rd party entity Intertrans logistics.
1 reviews | Active since Jan 2020
Afriworld Removals delivered the best moving experience I've ever had. Relocated from Bloemfontein to Springs. I was completely impressed with their professionalism and customer service. Thys, Gerrie and the team were absolutely amazing. They made the moving experience stress free! Affordable prices and they treat the furniture as their own! None of our items were scratched or damaged. Highly recommend them!
1 reviews | Active since Jan 2020
Afriworld Removals delivered the best moving experience I've ever had. Relocated from Bloemfontein to Springs. I was completely impressed with their professionalism and customer service. Thys, Gerrie and the team were absolutely amazing. They made the moving experience stress free! Affordable prices and they treat the furniture as their own! None of our items were scratched or damaged. Highly recommend them!
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