Dismally disappointed

I app**** last year, I completed the pre assessment phase 2024/06/07, all my documents were submitted but they took so long they had to keep asking me to update them,I completed all the forms they sent me to their specs and to this day I have not received anything from them, how are they supposed to help the youth start and grow businesses if it's take nearly a year for me just to get an update as to when they will send me the things I need to grow my business, I have now not been able to start for as long as I have been waiting for them.