Your deposit will be used as a cost recovery buffer

Your deposit, forget about it. The agents are nice and very professional but after that signature you are on your own. They’ve done their job. Firstly you will occupy a unit with pre existing damages and defects from the previous tenants. You will find out why the unit is in that condition because they’ll hold your deposit and shift the blame on you.they will promise you to do repairs the first week of your occupancy and that’ll never happen during that period only when it suits them and it inconveniences you…they’ll even suggest you take leave from work to accommodate their inefficiency. NEVER OCCUPY A UNIT WITH PRE EXISTING DAMAGES by the time you move out, they’ll fabricate defects, exaggerate expenses and phrase their administrative systems issues as logically and contractually relevant just not to pay back the deposit. This is with hope that you eventually give up your deposit from the exhaustion of following up. And they have done this to many people and got away with it. My refund is based upon finalising the previous tenants account who moved out months ago so they can reconcile my refund invoice…the refund administrator for the Windmill park estate has a negative attitude,any incompetence and unstructured internal processes will be used to delay your refund and to a higher possibility of not getting it. Believe the reviews and save yourself the headache of dealing with this rental agency.