Telcom Bad customer service

Telcom has so bad service

On the 17th i went to telkom with my sister, we stood in the cue for more than an hour, when we got to the sales person, who adviced me on my issue, we had cause both me and my sister needed to be there, we explained to them, what we needed (new upgrade data ). I was then told, I would be contacted within the next day or 2 and no need to bring your sister in again but not to come on Monday cause he was off, I then waited and he never call, so I went back the following week to check but the sale man, told me (mo) that he is on leave, why he never do a hand over!!!! I said this is not right But he was on leave now at that moment, I told him, this is unfair and I'm rushing, so who c an help me, he asked me if I wanted to wait for him I said no like really, the other lady can I said , she asked me can u come back with your sister, I said OK then, I went to pick her up, when I came back, she was on lunch, I told them, I can't wait for her to come back from lunch, I have been her so many times!!!! about the same issues, why did he not do his job and give his manager the information to call me and tell me what is happening, I had to tell my story again and again!!! she told me, I had to bring my sister again like really so I just said OK I under standing I said , so I said OK, the same day, I went back at 12:45, MO never even call me back to tell me if I needed to bring her again, when I went back I spoke to another lady that was there said told need to wait to speak to Natasha she on lunch she with come back at 1 pm and it was 12 45, when Natasha came back she said she comjnf back at 1:30, she told a Co worker in front of me that she's on break and she can't cut her break short for me, n I must wait till she's done 1:30, I was so frustrated telling them I wouldn't move!!! another worker told her colleagues to call the security for me, I asked her why cause I was voicing my opinion on how stupid telkom staff can do there jobs, then everyone was quite and another lady with blond hair decided to help me and my sister, she attached my new Sim and told me she will give me a call to come fetch it within a day or so, I then proceeded to car, I got a phone call from telkom to tell me come back to the store but I was on my way out so he came to my car and told me that everything will be sorted and he will contact me. I went back today and asked if my card is ready to pick up cause they need to see if it working but the man that b alled me said I must go stand in the que again how frustrated is that how can Telcom staff be so stupid to keep on making a customer come back not only me old people that take taxi why cant they help one time and find out that the guy was on leave but he told me his only off on Mondays and I should come back, how can Telcom be so unprofessional, is it the staff that cant do there job for follow up or ball back or text simple things that you need to know and make people keep going back and back again, my gas is not free 6 times I must go there and is it Telcom have bad service or is it there staff that can't remember to get things down one time or are they under staff with no understanding how to work Telcom is full of **** and they make you so upset that I wish I never took a contact with them who Going to pay my Gas 0615436450