NT
Nbs Telcoms South Africa
Unclaimed Business
NT
Nbs Telcoms South Africa
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Nbs Telcoms South Africa
Nbs Telcoms South Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Nbs Telcoms South Africa across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
MM
Mokgadi M
1 reviews | Active since Jan 2020
6 Mar 2024, 12:15
Unauthorized debit order on my capitec account from telcom
Hi, I took a cell phone contact with one world Telcoms they told me that I don't qualify but it's been three months now they debiting my account, when I go to the bank they say I should do cancelation with them but when I call them they keep saying is canceled but the debit order is still continuing... Please help
Helpful (0)
|Replies (0)MM
Mokgadi M
1 reviews | Active since Jan 2020
6 Mar 2024, 12:15
Unauthorized debit order on my capitec account from telcom
Hi, I took a cell phone contact with one world Telcoms they told me that I don't qualify but it's been three months now they debiting my account, when I go to the bank they say I should do cancelation with them but when I call them they keep saying is canceled but the debit order is still continuing... Please help
0
Replies (0)SMGG
Shilla Mercy Gotora Gotora
1 reviews | Active since Jan 2020
25 Oct 2022, 09:50
Disappearing data by TELCOM
Data is just deducted by TELCOM for no reason. Their customer care number 081180 is inaccessible. How do I recover my money please? Times are hard for everyone. Yesterday 24/ 10, I bought R10 . When I wanted to convert it to data R6 had been deducted. I had not borrowed anything. The previous day, I also bought R10 airtime. When I tried to convert it to data T4 had been deducted. I am tired of these disappearing data games. TELCOM please replace my data
Helpful (0)
|Replies (0)SMGG
Shilla Mercy Gotora Gotora
1 reviews | Active since Jan 2020
25 Oct 2022, 09:50
Disappearing data by TELCOM
Data is just deducted by TELCOM for no reason. Their customer care number 081180 is inaccessible. How do I recover my money please? Times are hard for everyone. Yesterday 24/ 10, I bought R10 . When I wanted to convert it to data R6 had been deducted. I had not borrowed anything. The previous day, I also bought R10 airtime. When I tried to convert it to data T4 had been deducted. I am tired of these disappearing data games. TELCOM please replace my data
0
Replies (0)EN
Elmon N
1 reviews | Active since Jan 2020
10 Apr 2022, 11:00
Telcom complain
This is my last time having a contact with Telcom they didn't debit on my account then a made a payment at pick and pay now I spoke to one of their consultants they said I won't get the benefits of my contact that they didn't collect their money is just gonna continue as normal😡😡
Helpful (0)
|Replies (0)EN
Elmon N
1 reviews | Active since Jan 2020
10 Apr 2022, 11:00
Telcom complain
This is my last time having a contact with Telcom they didn't debit on my account then a made a payment at pick and pay now I spoke to one of their consultants they said I won't get the benefits of my contact that they didn't collect their money is just gonna continue as normal😡😡
0
Replies (0)MvdW
Martin van der Walt
1 reviews | Active since Jan 2020
10 Mar 2022, 17:49
Telcom threaten a Pensioner
In October we try to cancel the land line. We found that the line belonged to my Grandad and because of his death we needed a death certificate. In November 2021 we went back with the death certificate to cancel the line. We understood we only had to wait for the last account and pay and that the line was already canceled. In February 2022 we received a SMS that stated that the line was suspended and we were handed over to the lawers. I called and explained that it was not suspended but canceld. Stil they did not understand. The lawerers and Telcom can not even aggree on what we "owed".
Helpful (0)
|Replies (0)MvdW
Martin van der Walt
1 reviews | Active since Jan 2020
10 Mar 2022, 17:49
Telcom threaten a Pensioner
In October we try to cancel the land line. We found that the line belonged to my Grandad and because of his death we needed a death certificate. In November 2021 we went back with the death certificate to cancel the line. We understood we only had to wait for the last account and pay and that the line was already canceled. In February 2022 we received a SMS that stated that the line was suspended and we were handed over to the lawers. I called and explained that it was not suspended but canceld. Stil they did not understand. The lawerers and Telcom can not even aggree on what we "owed".
0
Replies (0)SP
Sharlet P
1 reviews | Active since Jan 2020
28 Apr 2021, 20:46
Telcom Bad customer service
Telcom has so bad service On the 17th i went to telkom with my sister, we stood in the cue for more than an hour, when we got to the sales person, who adviced me on my issue, we had cause both me and my sister needed to be there, we explained to them, what we needed (new upgrade data ). I was then told, I would be contacted within the next day or 2 and no need to bring your sister in again but not to come on Monday cause he was off, I then waited and he never call, so I went back the following week to check but the sale man, told me (mo) that he is on leave, why he never do a hand over!!!! I said this is not right But he was on leave now at that moment, I told him, this is unfair and I'm rushing, so who c an help me, he asked me if I wanted to wait for him I said no like really, the other lady can I said , she asked me can u come back with your sister, I said OK then, I went to pick her up, when I came back, she was on lunch, I told them, I can't wait for her to come back from lunch, I have been her so many times!!!! about the same issues, why did he not do his job and give his manager the information to call me and tell me what is happening, I had to tell my story again and again!!! she told me, I had to bring my sister again like really so I just said OK I under standing I said , so I said OK, the same day, I went back at 12:45, MO never even call me back to tell me if I needed to bring her again, when I went back I spoke to another lady that was there said told need to wait to speak to Natasha she on lunch she with come back at 1 pm and it was 12 45, when Natasha came back she said she comjnf back at 1:30, she told a Co worker in front of me that she's on break and she can't cut her break short for me, n I must wait till she's done 1:30, I was so frustrated telling them I wouldn't move!!! another worker told her colleagues to call the security for me, I asked her why cause I was voicing my opinion on how stupid telkom staff can do there jobs, then everyone was quite and another lady with blond hair decided to help me and my sister, she attached my new Sim and told me she will give me a call to come fetch it within a day or so, I then proceeded to car, I got a phone call from telkom to tell me come back to the store but I was on my way out so he came to my car and told me that everything will be sorted and he will contact me. I went back today and asked if my card is ready to pick up cause they need to see if it working but the man that b alled me said I must go stand in the que again how frustrated is that how can Telcom staff be so stupid to keep on making a customer come back not only me old people that take taxi why cant they help one time and find out that the guy was on leave but he told me his only off on Mondays and I should come back, how can Telcom be so unprofessional, is it the staff that cant do there job for follow up or ball back or text simple things that you need to know and make people keep going back and back again, my gas is not free 6 times I must go there and is it Telcom have bad service or is it there staff that can't remember to get things down one time or are they under staff with no understanding how to work Telcom is full of **** and they make you so upset that I wish I never took a contact with them who Going to pay my Gas 0615436450
Helpful (0)
|Replies (0)SP
Sharlet P
1 reviews | Active since Jan 2020
28 Apr 2021, 20:46
Telcom Bad customer service
Telcom has so bad service On the 17th i went to telkom with my sister, we stood in the cue for more than an hour, when we got to the sales person, who adviced me on my issue, we had cause both me and my sister needed to be there, we explained to them, what we needed (new upgrade data ). I was then told, I would be contacted within the next day or 2 and no need to bring your sister in again but not to come on Monday cause he was off, I then waited and he never call, so I went back the following week to check but the sale man, told me (mo) that he is on leave, why he never do a hand over!!!! I said this is not right But he was on leave now at that moment, I told him, this is unfair and I'm rushing, so who c an help me, he asked me if I wanted to wait for him I said no like really, the other lady can I said , she asked me can u come back with your sister, I said OK then, I went to pick her up, when I came back, she was on lunch, I told them, I can't wait for her to come back from lunch, I have been her so many times!!!! about the same issues, why did he not do his job and give his manager the information to call me and tell me what is happening, I had to tell my story again and again!!! she told me, I had to bring my sister again like really so I just said OK I under standing I said , so I said OK, the same day, I went back at 12:45, MO never even call me back to tell me if I needed to bring her again, when I went back I spoke to another lady that was there said told need to wait to speak to Natasha she on lunch she with come back at 1 pm and it was 12 45, when Natasha came back she said she comjnf back at 1:30, she told a Co worker in front of me that she's on break and she can't cut her break short for me, n I must wait till she's done 1:30, I was so frustrated telling them I wouldn't move!!! another worker told her colleagues to call the security for me, I asked her why cause I was voicing my opinion on how stupid telkom staff can do there jobs, then everyone was quite and another lady with blond hair decided to help me and my sister, she attached my new Sim and told me she will give me a call to come fetch it within a day or so, I then proceeded to car, I got a phone call from telkom to tell me come back to the store but I was on my way out so he came to my car and told me that everything will be sorted and he will contact me. I went back today and asked if my card is ready to pick up cause they need to see if it working but the man that b alled me said I must go stand in the que again how frustrated is that how can Telcom staff be so stupid to keep on making a customer come back not only me old people that take taxi why cant they help one time and find out that the guy was on leave but he told me his only off on Mondays and I should come back, how can Telcom be so unprofessional, is it the staff that cant do there job for follow up or ball back or text simple things that you need to know and make people keep going back and back again, my gas is not free 6 times I must go there and is it Telcom have bad service or is it there staff that can't remember to get things down one time or are they under staff with no understanding how to work Telcom is full of **** and they make you so upset that I wish I never took a contact with them who Going to pay my Gas 0615436450
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
26 Nov 2020, 09:19
Telkom - Horrific Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Why is it impossible to find a capable employee to assist with the cancellation of a telephone line? I have cancelled this line personally at a branch, received an email confirmation in July 2020 to confirm my cancellation request. I understand that I WAS liable for the 30 day notice period service fee (paid), now its months later and I'm still receiving rental accounts! Please note that I have a list of Case Numbers! After Every effort I receive a new "story"! Now apparently I only cancelled the Broadband and not the line!!!!!!!!!!!!!!! This after I evacuated the premises! Please stop with the excuses and correct your fault, Fed-up trying to resolve your mistake ! Pathetic Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have the Consumer Request for contract and service cancellation to proof!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
26 Nov 2020, 09:19
Telkom - Horrific Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Why is it impossible to find a capable employee to assist with the cancellation of a telephone line? I have cancelled this line personally at a branch, received an email confirmation in July 2020 to confirm my cancellation request. I understand that I WAS liable for the 30 day notice period service fee (paid), now its months later and I'm still receiving rental accounts! Please note that I have a list of Case Numbers! After Every effort I receive a new "story"! Now apparently I only cancelled the Broadband and not the line!!!!!!!!!!!!!!! This after I evacuated the premises! Please stop with the excuses and correct your fault, Fed-up trying to resolve your mistake ! Pathetic Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have the Consumer Request for contract and service cancellation to proof!
0
Replies (0)ES
Ernest S
1 reviews | Active since Jan 2020
25 May 2019, 23:54
Telecom a very bad service provider
I closed my account with telecom in February 2019 because of poor service they could not fix my telephone line over 40 techniques came out and not one could get me back online the surprising part is the want to bill me for April and I closed the account in February and never used the account because the line was off the service I got from them is so bad
Helpful (0)
|Replies (0)ES
Ernest S
1 reviews | Active since Jan 2020
25 May 2019, 23:54
Telecom a very bad service provider
I closed my account with telecom in February 2019 because of poor service they could not fix my telephone line over 40 techniques came out and not one could get me back online the surprising part is the want to bill me for April and I closed the account in February and never used the account because the line was off the service I got from them is so bad
0
Replies (0)