NP
NCX Press Solutions (Pty) Ltd
Claimed Business
NP
NCX Press Solutions (Pty) Ltd
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Internet & Telecoms
#36NPS Score
0Unlikely
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSL
Sean L
1 reviews | Active since Jan 2020
4 Mar 2021, 17:45
NCX Press Solutions - Unethical & Dishonest? You decide.
Terrible experience with NCX Press Solutions We had another terrible experience with NCX. On the 2nd of November 2020, we ported our line from NCX to another service provider. Kobus de Beer sent this message “I truly hope that your new SP will give you great service. Should you in the future require assistance or feel the need to move back to NCX we will always be happy to receive you.” Three months later we find out that NCX are still debiting our account for a non existent service. When we queried this with Kobus he referred us to the small print of their contract - “When you ported your numbers away from NCX as per your contract you are obligated to cancel said contract in writing. I attached your contract for review, I also attached a soft copy of the terms to be easier to read.” Even though they ported our number to another service provider they continued to debit our account for a serve that did not exist, hoping we would never pick it up. I leave it up to you decide on how honest and ethical this company is. I am posting this message on every possible platform to warn existing and potential customers of how they operate.
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Sean L
1 reviews | Active since Jan 2020
4 Mar 2021, 17:45
NCX Press Solutions - Unethical & Dishonest? You decide.
Terrible experience with NCX Press Solutions We had another terrible experience with NCX. On the 2nd of November 2020, we ported our line from NCX to another service provider. Kobus de Beer sent this message “I truly hope that your new SP will give you great service. Should you in the future require assistance or feel the need to move back to NCX we will always be happy to receive you.” Three months later we find out that NCX are still debiting our account for a non existent service. When we queried this with Kobus he referred us to the small print of their contract - “When you ported your numbers away from NCX as per your contract you are obligated to cancel said contract in writing. I attached your contract for review, I also attached a soft copy of the terms to be easier to read.” Even though they ported our number to another service provider they continued to debit our account for a serve that did not exist, hoping we would never pick it up. I leave it up to you decide on how honest and ethical this company is. I am posting this message on every possible platform to warn existing and potential customers of how they operate.
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