TrustIndex
0
Ranking
#2
in Other
NPS Score
8
Recommended: Likely
Jun '25 - May '26
NDC sa has a TrustIndex of 0 out of 10 on Hellopeter, based on 30 reviews in the last 12 months. Hellopeter has tracked NDC sa across 64 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I soke to a lady by the name of Angelique Nair , who at first was very sweet and was trying to explain to me regarding my request and she was very nice to me and made sure she answered my questions very well. She then asked for documents and unfortunately because i also work where I'm most of the times on calls, so we had very limited communication which i had explained to her from the very beginning and she somewhat seemed to understand. Then on Monday she was calling me nonstop even passed business hours even calling me via a cellphone number till19h25 which i found very strange the call was to make sure that i do a scheduled EFT, i asked her why am i not allowed to make payments to their account her answers where because its company policy i was not given answers that i can understand as a customer . My last communication with this agent was not right , she was very rude to me chatting with me on WhatsApp telling me to go to another company that will accept manual EFT's , over the phone because calls are recorded she was very sweet a 10/10 but on her WhatsApp she became a totally rude person im not sure whether its because maybe their WhatsApp is not monitored i don't know, maybe she thought she was communicating with illiterate person i don't know , maybe because im a black person she thought that the telephone etiquette will only apply via voice calls in this case over the recorded line . As much a s i was the one that requested assistance from this company, i do not appreciate being looked down on by another individual just because i did not fully understand her reasons why she asked for a certain thing, i do not appreciate being treated like a person that does not know what they are doing , i may be black but my brain is not black , I went to school and common respect for others is something that i carry with me always. I hope and pray that 1 day she can respect others and regardless of color . and this is not the first time i have heard about her but i said to myself let me give her a try if only i knew from the others and actually listened i wouldn't be in this state of anger . MAYBE SHE WAS THOUGHT TO SPEAK TO BLACK PEOPLE IN A CERTAIN MANNER IF THAT IS THE CASE THEN GOODLUCK TO HER .
1 reviews | Active since Jan 2020
I soke to a lady by the name of Angelique Nair , who at first was very sweet and was trying to explain to me regarding my request and she was very nice to me and made sure she answered my questions very well. She then asked for documents and unfortunately because i also work where I'm most of the times on calls, so we had very limited communication which i had explained to her from the very beginning and she somewhat seemed to understand. Then on Monday she was calling me nonstop even passed business hours even calling me via a cellphone number till19h25 which i found very strange the call was to make sure that i do a scheduled EFT, i asked her why am i not allowed to make payments to their account her answers where because its company policy i was not given answers that i can understand as a customer . My last communication with this agent was not right , she was very rude to me chatting with me on WhatsApp telling me to go to another company that will accept manual EFT's , over the phone because calls are recorded she was very sweet a 10/10 but on her WhatsApp she became a totally rude person im not sure whether its because maybe their WhatsApp is not monitored i don't know, maybe she thought she was communicating with illiterate person i don't know , maybe because im a black person she thought that the telephone etiquette will only apply via voice calls in this case over the recorded line . As much a s i was the one that requested assistance from this company, i do not appreciate being looked down on by another individual just because i did not fully understand her reasons why she asked for a certain thing, i do not appreciate being treated like a person that does not know what they are doing , i may be black but my brain is not black , I went to school and common respect for others is something that i carry with me always. I hope and pray that 1 day she can respect others and regardless of color . and this is not the first time i have heard about her but i said to myself let me give her a try if only i knew from the others and actually listened i wouldn't be in this state of anger . MAYBE SHE WAS THOUGHT TO SPEAK TO BLACK PEOPLE IN A CERTAIN MANNER IF THAT IS THE CASE THEN GOODLUCK TO HER .
1 reviews | Active since Jan 2020
It was an easy process, I constantly received updates and feedback regarding my profile
1 reviews | Active since Jan 2020
It was an easy process, I constantly received updates and feedback regarding my profile
1 reviews | Active since Jan 2020
I was under debt review, but had no idea which company had me under debt review, NDC SA came to my rescue and help to remove my name. I highly recommend them
1 reviews | Active since Jan 2020
I was under debt review, but had no idea which company had me under debt review, NDC SA came to my rescue and help to remove my name. I highly recommend them
1 reviews | Active since Jan 2020
I am extremely disappointed with the service from NDC. I have not received any response to my emails or messages since 9 December, despite following up multiple times. There has been no feedback on my debt review removal status, even though my account has been paid in full. I have tried calling several numbers provided, but many either do not exist or go straight to voicemail with no return call. The lack of communication and accountability is unacceptable, especially when clients are relying on timely updates for something as important as debt review removal. Based on my experience, the service after payment has been made is very poor, and I would not recommend this process unless communication and responsiveness improve significantly.
1 reviews | Active since Jan 2020
I am extremely disappointed with the service from NDC. I have not received any response to my emails or messages since 9 December, despite following up multiple times. There has been no feedback on my debt review removal status, even though my account has been paid in full. I have tried calling several numbers provided, but many either do not exist or go straight to voicemail with no return call. The lack of communication and accountability is unacceptable, especially when clients are relying on timely updates for something as important as debt review removal. Based on my experience, the service after payment has been made is very poor, and I would not recommend this process unless communication and responsiveness improve significantly.
1 reviews | Active since Jan 2020
February 2025 I joined NDCsa,as much as it was a lengthy journey but I'm finally free and my name has been cleared from ITC, Well done to Makayla and wish she do the same to others. I will recommend NDCsa to friends, family, colleagues and any other person without a doubt.
1 reviews | Active since Jan 2020
February 2025 I joined NDCsa,as much as it was a lengthy journey but I'm finally free and my name has been cleared from ITC, Well done to Makayla and wish she do the same to others. I will recommend NDCsa to friends, family, colleagues and any other person without a doubt.
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