Very poor communication and service

I am extremely disappointed with the service from NDC. I have not received any response to my emails or messages since 9 December, despite following up multiple times. There has been no feedback on my debt review removal status, even though my account has been paid in full.

I have tried calling several numbers provided, but many either do not exist or go straight to voicemail with no return call. The lack of communication and accountability is unacceptable, especially when clients are relying on timely updates for something as important as debt review removal.

Based on my experience, the service after payment has been made is very poor, and I would not recommend this process unless communication and responsiveness improve significantly.