NF
Neat Freak
Unclaimed Business
NF
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLL
Leanne L
1 reviews | Active since Jan 2020
23 Mar 2022, 07:12
WORST SERVICE
I have never dealt with a company that is more obtrusive in providing any type of customer service. For weeks I have been following up on a simple small order. For weeks I have been told the same story that follow up will be made with the factory. Eventually after weeks of aggravation and time wasted..... a tracking number is provided. Not surprisingly the tracking number does not exist and the goods miraculously cannot be located Taking customers money upfront while making bold promises of 7 -10 days is absolute fronting I want a refund immediately
Helpful (0)
|Replies (0)LL
Leanne L
1 reviews | Active since Jan 2020
23 Mar 2022, 07:12
WORST SERVICE
I have never dealt with a company that is more obtrusive in providing any type of customer service. For weeks I have been following up on a simple small order. For weeks I have been told the same story that follow up will be made with the factory. Eventually after weeks of aggravation and time wasted..... a tracking number is provided. Not surprisingly the tracking number does not exist and the goods miraculously cannot be located Taking customers money upfront while making bold promises of 7 -10 days is absolute fronting I want a refund immediately
0
Replies (0)CM
Cameron M
1 reviews | Active since Jan 2020
13 May 2021, 13:54
Amazing staff and products. Great gift ideas (Take the hint gents)
I ordered some items for my wife a few weeks ago and she has not stopped raving about your guys since. When there was a delay, you contacted me and everything was perfect. The items are exactly what I wanted and we even got a freebie. Great company and helpfull staff. Not sure about the last review saying they don't answer the phone... I spoke to Dominic on the phone a few times and she always emailed me within minutes when helping with my questions... Would recommend you guys to everyone. Thanks so much!
Helpful (0)
|Replies (0)CM
Cameron M
1 reviews | Active since Jan 2020
13 May 2021, 13:54
Amazing staff and products. Great gift ideas (Take the hint gents)
I ordered some items for my wife a few weeks ago and she has not stopped raving about your guys since. When there was a delay, you contacted me and everything was perfect. The items are exactly what I wanted and we even got a freebie. Great company and helpfull staff. Not sure about the last review saying they don't answer the phone... I spoke to Dominic on the phone a few times and she always emailed me within minutes when helping with my questions... Would recommend you guys to everyone. Thanks so much!
0
Replies (0)JN
Jennifer N
1 reviews | Active since Jan 2020
7 Dec 2020, 09:07
Poor Service
Worse service ever received. Orders clearly state 7 To 10 working days delivery with regular updates. Today is the 17th working ,day. no feedback received, despite me calling them every week. think twice before using this company
Helpful (0)
|Replies (0)JN
Jennifer N
1 reviews | Active since Jan 2020
7 Dec 2020, 09:07
Poor Service
Worse service ever received. Orders clearly state 7 To 10 working days delivery with regular updates. Today is the 17th working ,day. no feedback received, despite me calling them every week. think twice before using this company
0
Replies (0)