Nedbank
1.5|36,361 reviews
A
Anonymous
1 reviews | Active since Member
05 May 2026, 09:27
UNFAIR
Dear Netbank Team, I am extremely dissatisfied with your ongoing failure to update your system after payments are made, especially on credit card accounts. Despite proof of payment, accounts are incorrectly reflected as unpaid, which is unacceptable. Furthermore, your actions appear to be in conflict with NCS guidelines, as customers are threatened with blacklisting while valid payments have already been made. This creates unnecessary stress and financial harm. It is concerning that customer interests seem to be disregarded, while extremely high interest rates — up to 29.25% fixed — continue to be charged. This reflects a lack of accountability and fair treatment. I request that my account be corrected immediately by the ICT and that this matter be addressed with the seriousness it deserves. Sincerely,
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Anonymous's updateReviewer Update
05 May 2026, 09:29 Dear Netbank Team,I am extremely dissatisfied with your ongoing failure to update your system after payments are made, especially on credit card accounts. Despite proof of payment, accounts are incorrectly reflected as unpaid.Your actions appear to be in conflict with NRS guidelines, as customers are unfairly threatened with blacklisting and reported to credit bureaus, damaging their names unnecessarily, even when payments have been made. This causes serious financial and reputational harm.It is concerning that customer interests are disregarded while extremely high interest rates — up to 29.25% fixed — continue to be charged. This reflects poor service and a lack of accountability.I demand that my account and any adverse credit bureau listings be corrected immediately.Sincerely,
A
Anonymous's update05 May 2026, 09:29
Reviewer Update
Dear Netbank Team,I am extremely dissatisfied with your ongoing failure to update your system after payments are made, especially on credit card accounts. Despite proof of payment, accounts are incorrectly reflected as unpaid.Your actions appear to be in conflict with NRS guidelines, as customers are unfairly threatened with blacklisting and reported to credit bureaus, damaging their names unnecessarily, even when payments have been made. This causes serious financial and reputational harm.It is concerning that customer interests are disregarded while extremely high interest rates — up to 29.25% fixed — continue to be charged. This reflects poor service and a lack of accountability.I demand that my account and any adverse credit bureau listings be corrected immediately.Sincerely,