Nepic supersonic **** service

I have been with nepic for 5 years and no problems until they recently went in partnership with supersonic, my WiFi has been off for two days now and the numbers for nepic is out of service and no response on my emails for support, supersonic can’t even give me a reason why I’m off and what’s wrong I have called out 200 in airtime and 2gb data just to keep sending mail to any one of them for answers. They take our money and no internet. Worst ever supersonic are not educated enough to even tell you what’s wrong and nepic ***n disappeared