amature Assessors

I had an assessor assess my vehicle , when i got there the assessor agreed to leave the vehicle at RenewIT Rivonia as the engine light is on and may cause more damages to the vehicle , the vehicle however was not repaired properly and they never even fix the engine issues , they then want to add another claim with my Insurer to repair the engine issues , they then sent a 2nd assessor to my house a week ago and still not even an email or any communication to say the way forward , in all between the Netassess and RenewIT teams they are *********** , dont waste your time with either of this companies