Netassess
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Netassess
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDL
Demi L
1 reviews | Active since May 2025
9 Feb 2026, 09:23
personal experience and opinion
I am extremely dissatisfied with the service I received from NetAssess. I was advised by NetAssess that my vehicle was a write-off, which came as a shock and caused a great deal of stress and frustration. However, after personally viewing the vehicle and consulting with a reputable repairer, it became very clear that the car was repairable and should never have been classified as a write-off. The assessment and quotation provided by NetAssess were incorrect and inaccurately priced, significantly overstating the damage and repair costs. This assessment did not reflect the actual condition of my vehicle at all. As a customer, this raises serious concerns about the accuracy, reliability, and transparency of their assessment process. Had I accepted their assessment without question, I would have unnecessarily lost my vehicle — a vehicle that was later repaired well below the write-off value and restored to excellent condition. This experience has left me questioning whose interests were truly being prioritised during the assessment. I believe customers deserve honest, accurate, and unbiased assessments, especially when decisions as serious as writing off a vehicle are involved. Based on my experience, I would strongly advise others to seek a second opinion before accepting a NetAssess write-off decision. This entire situation could have been avoided with a proper and accurate assessment from the start.
Helpful (0)
|Replies (0)DL
Demi L
1 reviews | Active since May 2025
9 Feb 2026, 09:23
personal experience and opinion
I am extremely dissatisfied with the service I received from NetAssess. I was advised by NetAssess that my vehicle was a write-off, which came as a shock and caused a great deal of stress and frustration. However, after personally viewing the vehicle and consulting with a reputable repairer, it became very clear that the car was repairable and should never have been classified as a write-off. The assessment and quotation provided by NetAssess were incorrect and inaccurately priced, significantly overstating the damage and repair costs. This assessment did not reflect the actual condition of my vehicle at all. As a customer, this raises serious concerns about the accuracy, reliability, and transparency of their assessment process. Had I accepted their assessment without question, I would have unnecessarily lost my vehicle — a vehicle that was later repaired well below the write-off value and restored to excellent condition. This experience has left me questioning whose interests were truly being prioritised during the assessment. I believe customers deserve honest, accurate, and unbiased assessments, especially when decisions as serious as writing off a vehicle are involved. Based on my experience, I would strongly advise others to seek a second opinion before accepting a NetAssess write-off decision. This entire situation could have been avoided with a proper and accurate assessment from the start.
0
Replies (0)KM
Kopano M
1 reviews | Active since Oct 2015
16 Jan 2026, 14:30
Netassess to forcefully fail my claim with unrelated excuses
Continuation of my statement: My vehicle was taken for inspection by the insurer, and the findings were reported as follows: “Report: Noise from the rear diff. We opened the diff and found that the crown wheel and pinion gears are broken on a few teeth. The spider gears also broke on certain teeth. If the pothole or whatever the client went through is big enough it can cause the wheels to spin and grip abnormally causing damage to diff gears. We can not say for sure that this is the case as we do not know the extent of the accident. See photos attached.” Unquote This report accurately reflects what occurred after I hit the pothole. The report was issued on Wednesday, and communication was received from Thando Renew-It. However, when I followed up with the inspection company this morning regarding my vehicle, I was informed that Insurance assuming Netassess had contacted them again this morning and spoken to the manager—despite the report already having been finalized on Wednesday. This raised serious concern. After this call, new issues were introduced(not from inspection company as I do not get direct communication from them), specifically regarding the vehicle’s mileage and service history, which were not previously raised on the inspection report. Ms. Litsa from Netassess has since introduced unrelated reasons, which I believe are unjustified. She is the same individual I met when my vehicle was taken in for inspection. She arrived late and appeared unprepared, which immediately raised concerns regarding the handling of my claim. She stated that the damage is due to wear and tear, citing the vehicle’s age and mileage. She also mentioned an oil leak, which is unrelated to the differential failure. Furthermore, she claimed that the vehicle has not been properly maintained. My vehicle has undergone two separate diagnostic assessments, both of which confirmed differential failure. The vehicle is otherwise in good condition and had no prior issues before the pothole incident. The only damage sustained is the differential damage caused by hitting the pothole. The vehicle’s mileage and service history are not relevant to the damage caused by the pothole and should not be used to justify rejecting the claim. Based on my discussions with independent parties, including BMW, it has been confirmed that it is highly possible for a pothole impact to cause differential damage. This strongly supports the conclusion that the damage resulted from the pothole and not from poor maintenance or wear and tear. This honestly puts the name of Momentum in a bad nam.
Helpful (0)
|Replies (0)KM
Kopano M
1 reviews | Active since Oct 2015
16 Jan 2026, 14:30
Netassess to forcefully fail my claim with unrelated excuses
Continuation of my statement: My vehicle was taken for inspection by the insurer, and the findings were reported as follows: “Report: Noise from the rear diff. We opened the diff and found that the crown wheel and pinion gears are broken on a few teeth. The spider gears also broke on certain teeth. If the pothole or whatever the client went through is big enough it can cause the wheels to spin and grip abnormally causing damage to diff gears. We can not say for sure that this is the case as we do not know the extent of the accident. See photos attached.” Unquote This report accurately reflects what occurred after I hit the pothole. The report was issued on Wednesday, and communication was received from Thando Renew-It. However, when I followed up with the inspection company this morning regarding my vehicle, I was informed that Insurance assuming Netassess had contacted them again this morning and spoken to the manager—despite the report already having been finalized on Wednesday. This raised serious concern. After this call, new issues were introduced(not from inspection company as I do not get direct communication from them), specifically regarding the vehicle’s mileage and service history, which were not previously raised on the inspection report. Ms. Litsa from Netassess has since introduced unrelated reasons, which I believe are unjustified. She is the same individual I met when my vehicle was taken in for inspection. She arrived late and appeared unprepared, which immediately raised concerns regarding the handling of my claim. She stated that the damage is due to wear and tear, citing the vehicle’s age and mileage. She also mentioned an oil leak, which is unrelated to the differential failure. Furthermore, she claimed that the vehicle has not been properly maintained. My vehicle has undergone two separate diagnostic assessments, both of which confirmed differential failure. The vehicle is otherwise in good condition and had no prior issues before the pothole incident. The only damage sustained is the differential damage caused by hitting the pothole. The vehicle’s mileage and service history are not relevant to the damage caused by the pothole and should not be used to justify rejecting the claim. Based on my discussions with independent parties, including BMW, it has been confirmed that it is highly possible for a pothole impact to cause differential damage. This strongly supports the conclusion that the damage resulted from the pothole and not from poor maintenance or wear and tear. This honestly puts the name of Momentum in a bad nam.
0
Replies (0)LS
Lehlohonolo S
1 reviews | Active since Jan 2019
15 Sept 2025, 21:11
Very poor and unprofessional services
I have never experienced such poor and unprofessional conduct from a company that deals with multiple so called reputable Insurers, a quote was done by NetAssess for repairs to my vehicle, I then booked my vehicle in for repairs and repairers advised NetAssess that the quote was not 100% correct as there were unforeseen additional damages due to the accident and the vehicle was then fixed fully and completed. However NetAssess did not notify the Insurers of the additional costs and now my vehicle was completed on Thursday the 11th of September 2025 but I cannot collect my vehicle from the repairers as the Insurers have not paid for the additional costs and now I have to suffer for their unprofessional conduct. There is no communication on the progress of the payment and no explanation has been given as to what is going on.
Helpful (0)
|Replies (0)LS
Lehlohonolo S
1 reviews | Active since Jan 2019
15 Sept 2025, 21:11
Very poor and unprofessional services
I have never experienced such poor and unprofessional conduct from a company that deals with multiple so called reputable Insurers, a quote was done by NetAssess for repairs to my vehicle, I then booked my vehicle in for repairs and repairers advised NetAssess that the quote was not 100% correct as there were unforeseen additional damages due to the accident and the vehicle was then fixed fully and completed. However NetAssess did not notify the Insurers of the additional costs and now my vehicle was completed on Thursday the 11th of September 2025 but I cannot collect my vehicle from the repairers as the Insurers have not paid for the additional costs and now I have to suffer for their unprofessional conduct. There is no communication on the progress of the payment and no explanation has been given as to what is going on.
0
Replies (0)