DL
Demi L
Active since May 2025
3
Reviews
0
Industries
Reviews
3 reviews2 months ago
personal experience and opinion
I am extremely dissatisfied with the service I received from NetAssess. I was advised by NetAssess that my vehicle was a write-off, which came as a shock and caused a great deal of stress and frustration. However, after personally viewing the vehicle and consulting with a reputable repairer, it became very clear that the car was repairable and should never have been classified as a write-off. The assessment and quotation provided by NetAssess were incorrect and inaccurately priced, significantly overstating the damage and repair costs. This assessment did not reflect the actual condition of my vehicle at all. As a customer, this raises serious concerns about the accuracy, reliability, and transparency of their assessment process. Had I accepted their assessment without question, I would have unnecessarily lost my vehicle — a vehicle that was later repaired well below the write-off value and restored to excellent condition. This experience has left me questioning whose interests were truly being prioritised during the assessment. I believe customers deserve honest, accurate, and unbiased assessments, especially when decisions as serious as writing off a vehicle are involved. Based on my experience, I would strongly advise others to seek a second opinion before accepting a NetAssess write-off decision. This entire situation could have been avoided with a proper and accurate assessment from the start.
0 replies
2 months ago
exceptional workmanship,
I would like to extend my sincere gratitude to Flora Auto Clinic for the truly exceptional work they did on my vehicle. Where do I even begin? After being advised by NetAssess that my car was a write-off, I was devastated. However, when we went to view the vehicle ourselves, it was clear that the damage was repairable. From the very first interaction, Flora Auto Clinic reassured me with their honesty, expertise, and professionalism. They confidently advised that my vehicle was not a write-off and could be repaired — and they delivered beyond expectations. The quality of workmanship was outstanding. My car was restored as if it were brand new, repaired well below the write-off value, and returned to me in excellent condition. Thanks to their dedication and skill, I have my beautiful car back, and it looks better than ever. What truly touched my heart was their continued willingness to go the extra mile — they have even offered to assist with repairing my back bumper. That level of care, integrity, and customer commitment is rare. Flora Auto Clinic didn’t just fix my car — they restored my peace of mind. This experience genuinely made my heart happy. I highly recommend them to anyone looking for honest advice, exceptional workmanship, and service that truly puts the customer first. Thank you, Flora Auto Clinic. ⭐⭐⭐⭐⭐
56 replies
11 months ago
***Best Service from Anita Khoza
I appreciate Anita Khoza patience and dedication. They went above and beyond to make sure my claim was handled properly. She has become one of the best Women to ever deal with and is close to my heart
0 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
1 (33.333333333333336%)