N
NetCanvas
Unclaimed Business
N
AI Review Summary
Based on recent customer reviews, NetCanvas receives polarized feedback. Satisfied customers praise the stunning canvas print quality, quick delivery, and responsive WhatsApp support, with several noting they are repeat buyers who recommend the brand. However, a significant number of customers report frustrating experiences with delayed or missing communication, incorrect orders, slow refund processing, and delivery timelines that do not match what is advertised on the website. The lack of orientation options for canvas prints has also caused dissatisfaction among some buyers.
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-34
Recommended: Unlikely
Review Distribution
3.1|10 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(10%)
1(40%)
5(50%)
4(0%)
3(0%)
2(10%)
1(40%)
Frequently Asked Questions About NetCanvas
Based on recent customer reviews, NetCanvas receives polarized feedback. Satisfied customers praise the stunning canvas print quality, quick delivery, and responsive WhatsApp support, with several noting they are repeat buyers who recommend the brand. However, a significant number of customers report frustrating experiences with delayed or missing communication, incorrect orders, slow refund processing, and delivery timelines that do not match what is advertised on the website. The lack of orientation options for canvas prints has also caused dissatisfaction among some buyers.
NetCanvas has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked NetCanvas across 58 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCT
Chester T
1 reviews | Active since Jan 2020
16 Feb 2026, 15:04
Terrible customer service
I’m extremely disappointed with the service from Net Canvas. My order (NC35911) was handled very poorly from the start. The wrong product was ordered, and trying to resolve the issue has been frustrating due to the lack of clear and timely communication from the team. I requested a refund after the mistake was identified, but the process has been dragging with little to no feedback. Customer service has been unresponsive and unhelpful, which has made an already frustrating situation even worse
Helpful (0)
|Replies (0)CT
Chester T
1 reviews | Active since Jan 2020
16 Feb 2026, 15:04
Terrible customer service
I’m extremely disappointed with the service from Net Canvas. My order (NC35911) was handled very poorly from the start. The wrong product was ordered, and trying to resolve the issue has been frustrating due to the lack of clear and timely communication from the team. I requested a refund after the mistake was identified, but the process has been dragging with little to no feedback. Customer service has been unresponsive and unhelpful, which has made an already frustrating situation even worse
0
Replies (0)SS
Shannon S
1 reviews | Active since Jan 2020
5 Jan 2026, 08:34
Happy Spouse, happy House.
Thanks for the amazing customer service and product you guys delivered, i appreciated you guys going over and above making sure what i ordered is correct and that the quality of the images shared is of satisfactory standards. It really put a big smile on my wife's face, especially the dig collage as she is a nig dog *****.
Helpful (0)
|Replies (0)SS
Shannon S
1 reviews | Active since Jan 2020
5 Jan 2026, 08:34
Happy Spouse, happy House.
Thanks for the amazing customer service and product you guys delivered, i appreciated you guys going over and above making sure what i ordered is correct and that the quality of the images shared is of satisfactory standards. It really put a big smile on my wife's face, especially the dig collage as she is a nig dog *****.
0
Replies (0)CV
LN
LIZA N
1 reviews | Active since Jan 2020
15 Dec 2025, 07:40
NOT HOLDING PROMISES.
I have placed a order and then was informed afterwards that I will only receive it by the new year. Then I cancelled it. Because the delivery times are not as on the website. I was then informed to wait 7 days for my refund. This morning when enquiring informed that my refund was 7 December. This is impossible as I received a email on Friday 12 December saying cancelled and not refunded. ALSO no money of refund in my bank!!! Not acceptible.
Helpful (0)
|Replies (0)LN
LIZA N
1 reviews | Active since Jan 2020
15 Dec 2025, 07:40
NOT HOLDING PROMISES.
I have placed a order and then was informed afterwards that I will only receive it by the new year. Then I cancelled it. Because the delivery times are not as on the website. I was then informed to wait 7 days for my refund. This morning when enquiring informed that my refund was 7 December. This is impossible as I received a email on Friday 12 December saying cancelled and not refunded. ALSO no money of refund in my bank!!! Not acceptible.
0
Replies (0)RM
SS
KA
BM
Bonolo M
1 reviews | Active since Jan 2020
25 Sept 2025, 06:11
Quality 10/10
Wed, 10 Sept - placed order Thurs, 17 Sept - order dispatched Fri, 19 Sept - order delivered It does in their terms & conditions that it takes 2 - 10 working day, & I wasn't in a rush. Although there is no landscape or potrait option, their whatsapp customer service platform, 10/10. The canvas look absolutely stunning. Quality 10/10. Value for my money. Tha k you
Helpful (0)
|Replies (0)BM
Bonolo M
1 reviews | Active since Jan 2020
25 Sept 2025, 06:11
Quality 10/10
Wed, 10 Sept - placed order Thurs, 17 Sept - order dispatched Fri, 19 Sept - order delivered It does in their terms & conditions that it takes 2 - 10 working day, & I wasn't in a rush. Although there is no landscape or potrait option, their whatsapp customer service platform, 10/10. The canvas look absolutely stunning. Quality 10/10. Value for my money. Tha k you
0
Replies (0)