CT
Chester T
Active since Mar 2018
10
Reviews
0
Industries
Reviews
10 reviews2 months ago
Terrible customer service
I’m extremely disappointed with the service from Net Canvas. My order (NC35911) was handled very poorly from the start. The wrong product was ordered, and trying to resolve the issue has been frustrating due to the lack of clear and timely communication from the team. I requested a refund after the mistake was identified, but the process has been dragging with little to no feedback. Customer service has been unresponsive and unhelpful, which has made an already frustrating situation even worse
0 replies
8 months ago
Bad customer service from RCS
I am extremely disappointed with the service I’ve received from RCS. I have been trying to obtain my settlement letter, but I’m told there is a “system error” preventing this from being issued. To make matters worse, the consultant I spoke to made it very clear that he works in a different department and is “only just helping,” leaving me feeling completely dismissed. All I am asking for is my settlement letter so that I can pay off my account and settle my debt with you. This process should be straightforward, yet I am being inconvenienced with no solution provided. Please resolve this matter urgently and provide me with my settlement letter without further delay.
1 reply
8 months ago
Terrible client service!!!
Terrible client service! My credit card was handed over to MBD and paid up within 3 months. Now between RCS and MBD no one knows where I must get my closure letter. I need this letter urgently!!! Or I'll lose a job opportunity.
53 replies
8 months ago
Terrible customer service
I am utterly disappointed with MBD, when they wanted me to pay, I received calls daily and now that I have paid, they don't wanna give me a closure letter for my RCS card. RCS sends me to MBD...what must happen? One lady from MBD dropped the phone on my ear this morning.
53 replies
26 months ago
Telkom is ****!
I missed my December payment and I was handed over to nuDebt, I immediately made a payment to them to date my services are inactive. When I contact Nudebt I'm told they won't send data to Telkom until everyone who owes Telkom in their books pays!!! Telkom won't help me!!! I regret coming to Telkom
0 replies
57 months ago
Paid up account affecting my ITC
I have been calling customer care for many times today to get assistance with my account that i have settled a few years ago and now it is still appearing on my credit bureau profile as still active and owing. Please change the status of my account to "settled" on the ITC and credit card bureau. Please send me a letter and statement confirming that this account has been closed and settled. Please update the status of account on ITC and credit bureau.
106 replies
69 months ago
Bad Client Service
I am writing this letter in high dissapointment to say the list. When I moved to my new apartment I could not move the Wifi connection myself as I need to wait for the service provide to do so. Due to thecovid-19 and having their installers fully booked they gave me the date for end of September of which i communicated with the caretaker. This morning he came to me advising the office does not want my stuff there, and I told him I will speak to you as there is no tenant occupying the place currently and I am also buying electricity in that apartment to make sure the connection does not switch off. When I came back I found that it was diconnected without my concern and according to the service provider this will have a cost of R2700. I know I no longer pay rent in that apartment, but I was willing to do so in order to save my job. As you all know we are working from Home, this will now affect me badly. In this regard, I will be looking for a new place to stay, as mentioned, I am highly dissapointed on josiah s behaviour (in his defence he says the call came from the office). I have never missed my rental payment or gave you anything to complaint on. Again this is Bad service.
53 replies
76 months ago
Bad service from credit worx
i received a call from credit worx, for my Netstar account, of which i am fully aware of and willing to pay however i am being told the account now owes R4700. this is an account i have less than 2 years. Debiting R89.00 from my insurance. according to the invoice from Netstar i only owe R1700. This is frustrating never mind the rude call centre agents!
0 replies
81 months ago
ELECTRICITY BEING CUT OFF WHOLE WEEKEND
I am being Threatened by a company called RMS, saying they need access to my place so they can check my "faulty meter". As i explained to them i leave my place 6 am and come back 6 pm. i also gave them an option to ask the caretaker on fetching my "only one key" that i was given when i moved in and give them access however NO ONE came thru. now i am being told electricity will be cut off for the Whole WEEKEND!!! As a good client i have been with you guys HOW IS ANY OF THIS MY FAULT???
105 replies
99 months ago
Scam
Hie i received a call from Mweb consultants advising me of the account that is on arrears and hasn't been paid. Apparently i opened an account online, which has never been used but its owing about R800.00 and The gentleman rudely told me i will be listed in credit bureau. i then called back and i was told i will need to get an affidavit confirming i did not open an account with them.
210 replies
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10 (100%)