Netcash
1.8|83 reviews
LE
Lourens E
1 reviews | Active since Member
26 Jun 2025, 09:17
Online Payment Made, No Confirmation Email
I made an online payment but haven't received the payment confirmation email. I need the confirmation to claim the money back from my employer.
Helpful (0)
Replies (165)0
Replies (165)LE
Lourens E's updateReviewer Update
26 Jun 2025, 13:01I mailed the business, but no replies from them. After I spoke to 3 different persons on the phone, there were no success either. No help. Netcash payments cannot be trusted. I will never use their online payment option again. I will request a payment reversal from my bank then.
LE
Lourens E's update26 Jun 2025, 13:01
Reviewer Update
I mailed the business, but no replies from them. After I spoke to 3 different persons on the phone, there were no success either. No help. Netcash payments cannot be trusted. I will never use their online payment option again. I will request a payment reversal from my bank then.
Netcash's replyOfficial
27 Jun 2025, 06:52 Hi Lourens,
Your complaint has been escalated, and a representative will reach out to you shortly to assist with the resolution. Apologies for the inconvenience caused.
Kind regards
The Netcash Team
Your complaint has been escalated, and a representative will reach out to you shortly to assist with the resolution. Apologies for the inconvenience caused.
Kind regards
The Netcash Team
Best regards,
Netcash's reply27 Jun 2025, 06:52
Official
Hi Lourens,
Your complaint has been escalated, and a representative will reach out to you shortly to assist with the resolution. Apologies for the inconvenience caused.
Kind regards
The Netcash Team
Your complaint has been escalated, and a representative will reach out to you shortly to assist with the resolution. Apologies for the inconvenience caused.
Kind regards
The Netcash Team
Best regards,
LE
Lourens E's updateReviewer Update
27 Jun 2025, 09:18Thank you for your quick response and assistance, I received confirmation this morning that the payment was allocated to the correct account.
LE
Lourens E's update27 Jun 2025, 09:18
Reviewer Update
Thank you for your quick response and assistance, I received confirmation this morning that the payment was allocated to the correct account.