DSTV & NETFLIX

To be honest i have never had problems with Netflix, im starting to have a problem with them now.

Their partnership with dstv is not working for some of us.

Im having a struggle with Dstv, they have deducted Netflix money from my account without my authorization. I have Netflix account that im paying every month, suddenly this month Dstv deducted R229 for Netflix without my permission, now they are saying i must contact Netflix or i must cancel my membership with Netflix and continue with them as third party, im not going to do that, if they had an agreement with Netflix that when we login with our details to watch Netflix on the explore it has nothing to do with me, they must sort out their business without me. I did not subscribe to Netflix via Dstv, now it's my problem to contact Netflix for my refund, i reversed the debit order altogether. Im supposed to pay R150 for dstv, now they say i must pay them R429 because they disconnected my account, in my expectation i should be paying R200 including reconnection fee, that i believe i shouldn't be paying because had they not decided to take money from my account without my permission i wouldn't have reversed the debit order. So Dstv fix this mess, if a person wants to subscribe to Netflix via Dstv explore the decent thing you can do is ask for authorization. I paid Netflix R229 then you also deduct R229 for Netflix, i make you aware of the situation you are telling me to contact Netflix, Netflix is referring me back to as well, im sick and tired of this nonsense get this fixed.